Juvenile Residential Supv.emergency Shelter
Listed on 2026-07-24
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Social Work
Crisis Counselor, Human Services/ Social Work
JUVENILE RESIDENTIAL SUPERVISOR - EMERGENCY SHELTER Job Description
Functions as a shift supervisor in an assigned residential facility, ensuring the efficient operation of the facility by assisting in the development and evaluation of all programs and maintaining adequate staffing levels in compliance with policies and procedures, federal, state and local regulations and licensing requirements.
Management Scope:
Supervises generally 21-35 residential officers, part‑time workers and volunteers and assumes managerial responsibilities in the absence of the manager.
- Trains, motivates, evaluates, and supervises residential staff, interns, volunteers and part‑timers; issues staff work assignments; maintains time and attendance records of staff.
- Develops, coordinates, and evaluates daily educational, therapeutic and/or recreational program/activities.
- Operates assigned shifts effectively and efficiently, maintaining the proper staff‑to‑client ratio for coverage according to licensing standards.
- Conducts inspections, drills, dorm/cell searches and physical searches of youths when contraband is suspected.
- Prepares and completes reports and other documentation in accordance with applicable standards, policies and procedures.
- Makes critical and sound decisions during emergencies or potentially dangerous situations; conducts group intervention crisis sessions; informs supervisor of concerns as warranted.
- Serves as back‑up to staff and assumes all duties as necessary, including administering medications, transporting youths to appointments, processing intake assessments or discharges, and disciplining youths. Must be physically able to perform handling with care techniques, including takedowns, chasing and restraining youth as outlined in the Texas Juvenile Justice Department (TJJD) requirement.
- Performs other duties as assigned.
Education, Experience and Training: Education equivalent to a Bachelor’s degree from an accredited college or university in a job‑related field of study; two (2) years of work‑related experience.
Special Requirements / Knowledge, Skills & Abilities: Ability to communicate effectively in writing and verbally, and establish and maintain effective working relationships with employees, departments and the general public. Must obtain First Aid/CPR certification within 90 days of hire. Must be certified as required by applicable standards for the facility/department assigned within six months of employment. Must hold a valid Texas driver’s license and maintain a good driving record;
provide a copy of a 10‑year driving history. Must pass an extensive background investigation. Mandatory drug testing prior to employment and subject to random, unannounced drug and/or alcohol testing during employment. The employee will also be subject to shift changes. Position requires working with juveniles who may have committed dangerous or aggressive acts; must possess a high tolerance for working in an emotionally demanding and stressful environment.
An employee may be transferred to another department, shift, location, or facility based on the needs of the Department. Working in a 24‑hour facility may require mandatory overtime or remaining on duty for an additional shift. The incumbent is or may be considered essential personnel and may be held over or called back to a work location or alternate site at all times.
Must be at least 21 years of age (for applicable positions) and pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions.
Physical / Environmental Requirements: Must work inside a secured facility with potential exposure to hepatitis, tuberculosis, lice and other diseases. Ability to restrain and/or chase youths; may be required to utilize a vehicle to transport youths.
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