Case Manager of Rapid Rehousing

Job Details

Job Location:

DALLAS, TX 75201

Position Type:
Full Time Education Level: Graduate Degree Position Summary

The Stewpot’s Street to Home Initiative program is a partnership that will work closely with Housing Forward and other community agencies collaborating to end homelessness. In 2021, the All Neighbors Coalition reduced unsheltered homelessness by 24%. Our aim is to continue the reduction to 50% by 2026. The RRH Case Manager will provide supportive housing case management to individuals and families who are either literally homeless or at risk of becoming homeless.

This position is responsible for helping participants locate and gain housing, assist them in maintaining housing, and provide ongoing support as needed with the primary goal to live independently in their own apartment.

This is a grant funded position that serves to make homelessness rare, brief, and non-reoccurring. This position does require field-based work that promotes ongoing housing stability, promotes the acquisition of income to increase self-sufficiency, and encourages self-determination of program participants.

• Maintain a caseload of 27 households in the Street to Home Initiative.
• Complete eligibility assessment for new participants, ensure funding guidelines are met.
• Assess participants at program entry to jointly develop a strengths-based, goal-driven action plan that promotes permanent housing and self-sufficiency after exit from program.
• Assist participants with obtaining income, education/training, and treatment, as needed.
• Teach participants how to properly organize and maintain household, basic safety skills, and routine home maintenance.
• Teach practical financial skills, which include developing a household budget, paying bills on time, opening and maintaining bank account, and encouraging savings.
• Develop a referral network of services and supports that assist with housing retention, including linkages for warm handoffs to specialists in employment, transportation, child care, social service benefits, substance issues, mental health, etc.
• Utilize evidence-based practices, such as motivational interviewing, trauma informed care, strengths based, and harm reduction.
• Complete Monthly and Annual Assessments regarding rent, income, assets, and expenses.
• Assist participants in locating and securing appropriate housing; landlord negotiations, housing applications, lease review; and advocate with landlords for prospective tenants.
• Build and maintain relationships with local landlords and property management companies, to locate housing opportunities for housing participants.
• Coordinate furniture, welcome baskets, and unit readiness for new move-ins.
• Conduct monthly home visits and weekly or bi-weekly office visits.
• Maintain current documentation and records of case management services as well as statistical data entry required by the program, in our Homeless Management Information System (HMIS).
• Ensure documentation compliance is accurate, timely, and up-to-date with funding rules and regulations.
• Enroll/update/exit participants from the Homeless Management Information System (HMIS).
• Maintain excel spreadsheet for housing participants.

• Interpersonal
  
  Skills:
  
  Relates well to all kinds of people including peers, superiors and subordinates, inside and outside of the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; is seen as approachable.
• Attention to Detail:
  Consistently attends to the many small pieces which must be assembled into an organized whole; follows up on missing or out of balance items; resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to the smallest of details.
• Initiative:
  Enjoys working hard; is action oriented and energetic about worthwhile activities; not fearful of taking calculated risks; seizes opportunities; sets demanding but achievable objectives for self and others.
• Technical Expertise:
  Acquires and demonstrates the technical skills required to proficiently execute the essential functions of the job; understands which skills are…