Senior Compliance Specialist

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Make an Impact as a Senior Compliance Specialist

The Senior Compliance Specialist serves as a Team Lead in the Compliance unit. This position is responsible for mentoring and coaching other Specialists and managing escalated cases that need intensive fact finding when there is a suspicion of fraudulent activity. In addition, other responsibilities will include working with local Workforce Boards and the Texas Workforce Commission to report locally and at the state level when fraudulent intent has been discovered.

Will be responsible for calculating the cost of services that the individual will owe if deemed ineligible and will manage the collection process. Will conduct customer interviews onsite and off. Will report to the Process Improvement Manager with some demand for independent judgment.

Founded in 1901,Child Care Group ’s(CCG) mission is todrive generational change by advancing early learning, family stability, and workforce opportunity.

Child Care Assistance, a program of Child Care Group  manages child care subsidies in support of working parents, and quality initiatives to improve the early education for children throughout Dallas, Jefferson, Harden and Orange counties in Texas. This 2

GEN approach works toward our vision of “Children do better when their parents do better, when families thrive, our community succeed”.

Child Care Groupoffersagenerous  benefitspackageincluding Paid Parental Leave, (12) Company Holidays, 401(k) match, Paid Time Off, Medical, Dental, Vision and more!

SERVICE – Lead with a servant’s heart

PROFESSIONALISM – Perform our best every day

INTEGRITY – Do what is right

RESPECT – Treat each other the way we wish to be treated

TEAMWORK – Communicate and collaborate to achieve our goals

The Senior Compliance Specialist serves as a Team Lead in the Compliance unit. This position is responsible for mentoring and coaching other Specialists and managing escalated cases that need intensive fact finding when there is a suspicion of fraudulent activity. In addition, other responsibilities will include working with local Workforce Boards and the Texas Workforce Commission to report locally and at the state level when fraudulent intent has been discovered.

Will be responsible for calculating the cost of services that the individual will owe if deemed ineligible and will manage the collection process. Will conduct customer interviews onsite and off. Will report to the Process Improvement Manager with some demand for independent judgment.

Performs fact-finding on customer and child care provider related reports and within the required timeframe as defined by the Texas Workforce Commission. Works alongside Workforce Solutions and the Texas Workforce Commission during all investigations. Will determine the cost of services while ineligible and begins the collections process. Sets up and monitors Repayment Schedules and manages Warrant Hold List placements and balances.

Reports findings to CCA Management, Workforce Solutions and the Texas Workforce Commission using an automated database.

Responsible for mentoring and coaching existing Specialists who monitor casework. Will process cases that have been identified as potential fraud and needs more intensive work. Will be serve as the back up for case reading when necessary and assist with TWC exception reports. Will work closely…