Training Specialist

Job Details

Job Location:

Head Offices Dallas - Dallas, TX 75202

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.

Our vision is to add 30-35 branches a year, while staying true to our Company values.

The Training Specialist consults with business leaders to address the learning needs of the organization. In collaboration with E-Learning Developers, the Training Specialist will develop content and facilitate interactive training. Live classroom training is delivered on a bi-weekly schedule to assigned geographic regions requiring 50% travel. The successful Training Specialist will build and maintain relationships, identify development opportunities and provide exceptional service.

• Content development focusing on blended learning and interactive delivery.
• Facilitate training subjects including but not limited to sales, service, leadership, and systems.
• Build and maintain client relationships through effective communication.
• Conduct needs assessments in consultation with business leaders.
• Collaborate with E Learning Developers and Documentation Specialists on learning initiatives.
• Market and support the Learning Management System.
• Schedule and ensure quality of vendor product training.
• Develop a proficient to advanced understanding of the proprietary IMS system.
• Responsible for setting up the training environment including computers.
• Maintain knowledge and expertise in learning and development competencies.
• Develop and maintain positive relationships with customers, coworkers, and supervisors.
• Demonstrate effective time management and organizational skills.

• Bachelor’s Degree or Equivalent Experience.
• Minimum three years training and facilitation experience, required.
• Proficiency in Microsoft Outlook, PowerPoint, Word and Excel.
• Bilingual, strongly preferred.

• Business acumen.
• Communication.
• Time management and organizational skills.
• Relationship management.
• Problem solving and analysis.

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program.
• Mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

This position has no supervisory responsibilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The…