DV Case Manager Bilingual; Spanish

Job Details:

Job Location:

Sallys House Emergency Shelter
- Dallas, TX, Position Type:
Full Time, Education Level: 4 Year Degree, Salary Range: $24.04,

Travel Percentage :
Negligible, Job Category:
Nonprofit
- Social Services

The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence.

As a Case Manager, you provide comprehensive case management and crisis intervention for adult and child survivors of domestic violence who are experiencing homelessness. This role requires a strong understanding of the dynamics and effects of domestic violence, trauma, and housing instability. It uses evidence-based interventions to help families develop healthy coping skills and move toward long-term stability. The Case Manager delivers holistic support through individualized service planning, referrals, advocacy, safety planning, group facilitation, and ongoing assessment to help clients rebuild safety and independence.

The shift for this position is Monday, Wednesday, and Friday (9:00 am-5:00 pm) Tuesday and Thursday 12:00 pm-8:00 pm

• Provides families with case management services, including but not limited to housing, employment, legal, and medical referrals.
• Coordinates family case management meetings twice a month, as well as weekly case management meetings with the head of household.
• Completes intake and orientation of services and discusses safety planning with clients.
• Observes and documents weekly observations of each child within the family unit.
• Assures Client First data entry is accurate and current, and assists in providing information for reports or statistical information when requested.
• Facilitates weekly process groups and/or events using a variety of psychotherapy approaches (e.g., cognitive-behavioral, psycho-educational, client-centered) and based on systems theory and domestic violence research.
• Responds appropriately to emergency situations utilizing de-escalation and conflict resolution skills.
• Assists clients in obtaining community services and establishes referral relationships with other agencies to facilitate services.
• Provides court advocacy and court testimony as needed.
• Provides training, supervision, and support to volunteers and interns as assigned.
• Represents the agency in special groups and community education activities.
• Participates in in-service training programs and workshops to update professional knowledge; maintains current professional knowledge of domestic violence, crisis theory, and community resources, including assessments of danger, and resources of direct solution.
• Attends and participates in case staffing on a weekly basis.
• Works assigned schedule with adequate flexibility, may be required to provide support during other hours.

• Performs other job-related duties as assigned

Master’s Degree in Social Work, Psychology, or related field with at least two years of experience working in a crisis intervention and/or domestic violence agency OR a Bachelor’s Degree in Social Work, Psychology, or related field with at least four years of experience in a crisis intervention and/or domestic violence field, and any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.

Valid Texas Driver’s License and a clear driving record.

• Knowledge and understanding of the dynamics of domestic violence affecting individuals and families.
• Knowledge of the legal process for family violence, an understanding of the legal documents presented to clients,…