Senior IT Engineer, Salesforce

Position Summary

The Sr. Engineer – Salesforce Development is responsible for custom development, integrations, automation, and Dev Ops within the Salesforce ecosystem. This role plays a critical part in designing, developing, and maintaining IT solutions and ensuring the performance, security, and scalability of systems, applications, and infrastructure while driving innovation and operational efficiency. This position also requires strong leadership capabilities to mentor team members, foster collaboration, and support the successful delivery of projects.

The ideal candidate is a proactive problem‑solver with deep technical expertise, a passion for automation, and the ability to effectively lead cross‑functional teams.

• Mentor engineers by providing technical guidance, fostering collaboration, and supporting professional development.
• Design, develop, and implement Salesforce solutions and integrations using Apex, Visualforce, LWC, and automation tools such as Flow, Process Builder, and Apex triggers.
• Configure and customize Salesforce environments, including workflows, security models, roles, profiles, sharing rules, reports, and dashboards.
• Implement and optimize CI/CD pipelines and Dev Ops processes using tools such as Copado, Gearset, Jenkins, and Git for version control.
• Monitor, troubleshoot, and resolve system issues, performing root cause analysis and ensuring long‑term stability and performance.
• Apply best practices for data management, security, scalability, and reliability across systems and integrations.
• Participate in cross‑functional projects, including code reviews, technical collaboration, and solution design to support business and technology initiatives.
• Maintain comprehensive documentation of system configurations, engineering designs, processes, and troubleshooting procedures.
• Track KPIs and SLAs, analyze performance data, and identify opportunities for improvement through analytics and monitoring tools.
• Align technical solutions with business goals, manage priorities and deliverables, and serve as an escalation point for complex technical issues.
• Additional duties may be assigned as business needs evolve.

• Experience with Salesforce development (Apex, Visualforce, LWC, Flow, Process Builder).
• Knowledge of Salesforce administration (workflows, security models, roles, profiles, sharing rules, reports, dashboards).
• Experience implementing CI/CD pipelines and Dev Ops processes using Copado, Gearset, Jenkins, Git.
• Strong analytical and troubleshooting skills with ability to perform root cause analysis.
• Experience with data management, security, scalability, and reliability best practices.
• Excellent communication skills and ability to mentor and lead cross‑functional teams.
• Ability to manage priorities, deliverables, and serve as escalation point.
• Travel 0‑10% and overtime as required.
• Must have reliable transportation and reside within commuting distance to Atlanta, GA;
  Dallas, TX;
  Detroit, MI;
  Houston, TX;
  Phoenix, AZ.
• Authorized to work in the United States; U.S. work visa sponsorship not offered.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 10 pounds. Specific vision abilities required: close vision.

The work environment is usually moderate in noise level.

Shift work to accommodate business needs; typically 8 AM‑6 PM Monday‑Friday and weekends as needed. Travel 10% of time.

Stellantis Financial Services, Inc. is an equal opportunity employer and is committed to providing an environment free of harassment, discrimination, and intimidation. The policy of SFS complies with all applicable employment laws and regulations. Employment and promotion decisions are based solely on merit, ability, achievement, experience, conduct, and other legitimate business reasons.