AI Developer - Information Technology

Looking for a position that makes you smile?

We’re seeking an AI Developer to join our growing team.

The AI Developer is responsible for designing, building, and maintaining AI agents, copilots, and intelligent automation solutions that improve clinical, operational, and patient-facing workflows across Smile Doctors. Working closely with the AI & Automation Solution Architect and the Project Management Office (PMO), this position will translate solution designs into production-ready tools by developing the code, integrations, and prompt logic that power the AI solutions used across the business each day.

How you’ll make us better:

Build AI agents and copilots using Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, and other LLM-based platforms

Develop and tune prompts, RAG pipelines, knowledge grounding, and tool/function integrations for production AI assistants

Implement automation flows in Power Automate to support AI-enabled workflows

Write clean, maintainable code in Python, C# or Power Shell for data processing, orchestration, and AI logic

Integrate AI solutions with internal systems including EHR/PMS platforms, Microsoft 365, SharePoint, Dataverse, and internal APIsBuild and maintain reusable components, connectors, and integration patterns

Develop unit tests, evaluation harnesses, and quality checks for model and prompt performance

Deploy solutions through approved CI/CD and release processes

Monitor running agents and automations; troubleshoot accuracy, latency, and cost issues

Tune prompts, retrieval, and model selection to improve quality and reduce token spend

Maintain documentation for solutions, prompts, data sources, and operating runbooks

Partner with the AI & Automation Solution Architect, PMO, and business stakeholders to translate requirements into working solutions

Follow established standards for development, testing, security, and deployment

Apply responsible AI practices, including PII/PHI handling, content filtering, human-in-the-loop where appropriate, and audit logging

Contribute to AI literacy by sharing patterns, demos, and reusable assets with the broader IT team

This role requires use of approved AI tools to perform assigned tasks more efficiently and effectively

Your special skills:

Strong problem solving skills

Ability to work independently and across business and technical teams

Prerequisites for success:

Bachelor’s degree in Computer Science, Engineering, or a related field required

Three (3) years of software development experience required, healthcare or other regulated industries preferred

One (1) year of experience building AI/LLM-based applications (agents, copilots, RAG, or fine-tuning) required

Experience deploying production solutions on Azure or comparable cloud required

Working knowledge of Python and/or C#Working knowledge of Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, or comparable LLM platforms such as OpenAI, Anthropic, or Google Working knowledge of prompt engineering, including grounding techniques, RAG pipelines, and vector stores

Working knowledge of Power Platform (Power Automate, Power Apps, Dataverse) and/or RPA tools such as UiPath, Automation Anywhere, or Blue Prism Familiarity with Type Script or Java Script Familiarity  with Dev Ops practices including Git, CI/CD, environments, and automated testing

Solid understanding of APIs, microservices, authentication (OAuth/Entra ), and integration frameworks

Solid understanding of data privacy, security, and responsible AI principles, with the ability to apply them to HIPAA-compliant processes and solutions

We saved the best for  exchange for the dynamic contribution you’ll bring to our team, we offer:

Competitive salary

Medical, dental, vision and life insurance

Short and long-term disability coverage
401(k) plan3 weeks paid time off in your first year + paid holidays

Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what…