Staff Engineer, Software Autonomy Applications (R4987

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit (Use the "Apply for this Job" box below). Follow Shield AI on Linked In, X, Instagram, and You Tube.

Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.

In this role, you will work closely with customers to understand their requirements, provide technicalexpertiseand customer support during deployment, and ensure successful integration of Hivemind.

You’llalso collaborate internally with engineering teams to develop and test new autonomy capabilities.

This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.

• Deploy with customers on site (~50% travel) to support software integration and development activities.
• Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.
• Provide technical support and training to customers on use of Hivemind.
• Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
• Assistthe sales team in pre-sales activities, e.g., demos, conferences, immersions
• Assistin post-sales deployment and integration of Shield AI enterprise software products.
• Develop andmaintaintechnical documentation and training materials.
• Help customers debug software/API integration issues.
• Collaborate with the product engineering team to address customer feedback and improve products.

• Bachelor’s degree in Engineering, Computer Science, or a related field, and 7+ years of industry experience, OR
• Master’s degree in Engineering, Computer Science, or a related field, and 5+ years of industry experience.
• Strong technical background in software engineering.
• Strong proficiency in writing modern C++ code.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

• Experience in the defense, aviation, autonomy, or robotics industry.
• Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer.
• Experience operating in a fast-paced, startup-like, environment.
• Advanced technical degree, especially in robotics or autonomy related fields

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• Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.