ServiceNow SPM Technical Consultant Job Dallas area,Texas USA,Software Development

Service Now SPM Technical Consultant JD

Mandatory requirement to have active CSA & CIS Certification

CAD, CIS – SPM, CIS – APM

Experience

Required:

4–10 Years (Minimum 3+ years in Service Now developed and SPM solutions)

Key Responsibilities:

Design and develop Service Now SPM solutions based on business and functional requirements.
Configure and customize SPM modules, including:

Demand Management
Project Portfolio Management (PPM)
Resource Management
Agile Development (Scrum / SAFe)
Investment Planning / Financial Management

Develop and maintain:

Business Rules, Client Scripts, UI Policies
Script Includes, Scheduled Jobs
Flow Designer / Workflows

Build and optimize dashboards, reports, and performance analytics for portfolio tracking.
Implement automation and approval workflows related to project lifecycle and demand intake.
Develop integration using REST/SOAP APIs and Integration Hub.
Collaborate with functional consultants, product owners, and stakeholders to deliver solutions.
Support end-to-end SDLC lifecycle including design, development, testing, and deployment.
Participate in Agile/Scrum ceremonies and sprint activities.
Perform unit testing, debugging, and performance optimization.
Ensure compliance with Service Now best practices, coding standards, and governance.
Maintain technical documentation and knowledge assets.

Required Skills &

Qualifications:

Strong hands-on experience in Service Now platform development.
Expertise in JavaScript, Glide APIs, and Service Now scripting.
Experience implementing SPM/PPM modules in Service Now.
Good understanding of project lifecycle, portfolio management, and agile methodologies.
Experience with Flow Designer, Integration-Hub, and automation frameworks.
Strong knowledge of REST/SOAP integrations and MID Server.
Understanding of ITIL and enterprise service management concepts.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to work in client-facing and global delivery environments.

Preferred Qualifications:

Service Now

Certifications:

CSA (Certified System Administrator)
CAD (Certified Application Developer)
CIS-SPM (preferred)

Experience with:

Performance Analytics
Advanced dashboards and reporting
UI Builder / Service Portal

Exposure to ITBM (legacy) to SPM migration projects.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.