Manager, D365 CE & Power Platform Engineering

Manager, Power Platform, Dynamics 365 Customer Engagement (CE) & Modern Front-End Engineering

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally.

There's no one like you and that's why there's nowhere like RSM.

We are seeking a Manager, Power Platform, Dynamics 365 Customer Engagement (CE) & Modern Front-End Engineering to lead the design and delivery of enterprise solutions across Microsoft Dynamics 365 CE, Power Platform, and modern web technologies. This role will be responsible for guiding teams that implement and extend D365 CE applications, including Sales, Customer Service, Customer Insights, and custom business applications built on Dataverse.

The ideal candidate is both a hands-on technical leader and a people manager, comfortable setting direction, reviewing architecture, mentoring developers, and ensuring delivery excellence across client engagements.

Technical Leadership & Delivery

• Lead solution architecture and delivery across Dynamics 365 CE and Power Platform, including:
  Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Customer Insights, Power Apps (Model-Driven & Canvas), Dataverse, Power Automate, Power Pages
• Guide teams in extending D365 CE through custom applications, JavaScript/Type Script development, PCF controls, plugins, custom APIs, integrations, and modern front-end frameworks such as React, Angular, and Next.js.
• Establish architectural patterns for:
  Front-end extensibility, API-based integrations, secure and scalable deployments
• Drive adoption of AI-assisted development (e.g., Copilot, code generation, system analysis) to accelerate delivery and improve quality.
• Review designs, code, and solutions to ensure they meet enterprise standards for performance, security, and maintainability.

People & Team Leadership

• Mentor developers across D365 CE and Power Platform disciplines, including:
  Model-Driven App development, Dataverse architecture, D365 customization and extension, PCF development, Integration architecture, Modern front-end engineering
• Support staffing, utilization, and skills development across your team.
• Partner with Architects and team leads to ensure consistent delivery quality and technical alignment.

Client Engagement & Solution Strategy

• Act as a trusted technical advisor to clients, helping them:
  
  - Understand when Power Platform is the right fit
  -Blend Power Platform with custom front-end solutions where appropriate
• Lead technical discovery, solution shaping, and early prototyping efforts.
• Communicate tradeoffs clearly to both technical and non-technical stakeholders.
• Ensure client solutions are built with long-term scalability and maintainability in mind.

• 7+ years of experience designing and delivering Microsoft business applications, including significant experience with Dynamics 365 Customer Engagement (CE) and Power Platform.
• Strong experience with modern front-end technologies, including:
  React (required), Angular and/or Next.js (preferred)
• Solid understanding of JavaScript/Type Script, REST APIs, and modern UI patterns.
• Prior experience leading or mentoring development teams.
• Strong communication skills and the ability to translate technical concepts for business audiences.

• Experience integrating Power Platform with custom front-end applications and Azure services.
• Deep experience implementing and architecting Dynamics 365 Customer Engagement solutions, including one or more of the following:
  Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Customer Insights, Dynamics 365 Field Service
• Familiarity with Azure services (Functions, App Services, API Management).
• Experience with CI/CD and ALM for Power Platform and web applications.
• Exposure to AI-assisted development tools and practices.
• Consulting or client-facing delivery experience.

• Teams deliver faster by effectively combining Power Platform and modern front-end stacks.
• Solutions are scalable, maintainable, and architecturally sound.
• Developers are growing in both low-code and pro-code skillsets.
• Clients view the team as strategic partners, not just implementers.
• The practice continues to lead—not react—as technology and delivery models evolve.