Route Specialist

Job Overview

Shift Monday - Friday. Pay $21.00 per hour. Route-based service‑oriented position supporting Customer Advocates in establishing, maintaining, and building strong customer relationships through responsive and creative sales and service strategies.

• Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our Associates, customers, and community.
• Communication:
  Excellent oral, written, phone, and face‑to‑face.
• Load and unload truck; truck organization.
• Manage customer inventory.
• Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application.
• Paperwork: work‑order preparation and follow‑up, invoice accuracy.
• Provide route relief to cover Customer Advocate vacations and call‑offs (flexibility).
• Provide additional route support as needed (reroutes, additional volume, etc.).
• Make special deliveries to customers.

• High School Diploma or equivalent.
• Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
• Occasionally required to cover delivery routes in the absence of regular drivers; must meet DOT eligibility requirements and be comfortable operating company vehicles.
• Ability to lift 50 pounds or more and push and pull carts of linen.
• Must be computer literate.

• Some delivery, logistics and/or route experience.
• One year of experience with account management and ensuring customer satisfaction.
• Knowledge of practical insight specific to the textile services industry and operations.
• Be respectful and value all we come in contact with.
• Be remarkable and create a positive moment with every interaction.
• Be safe and keep ourselves and those around us safe.
• Be honest and guided by truthfulness in all we do.
• Weekly pay.
• Pet, legal, and hospital indemnity insurance.
• 401(k) with match.
• Paid time‑off package.
• Tuition reimbursement.
• Referral program.
• Great company culture.
• Collaborative team environment.

EOE / Drug‑Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.