Call Warehouse Lead

Dallas based company is looking to hire Warehouse Lead / Will Call Clerk

The RIGHT person for this role will have lead or supervisor experience in a warehouse environment, but also knows how to handle customers in person. Your day to day you will oversee daily warehouse operations, Provide In-person customer service, ensure efficient inventory management, and lead a team of warehouse staff.

What’s in It for You:

• Competitive Salary ($27.38/hr starting)
• Shift Times:
  Monday-Friday 7 a.m.
  
  - 4 p.m.
• Competitive Medical – Dental – Vision
• Paid Time Off & Paid Holidays
• ESOP (Employee Stock Ownership Plan)

Warehouse & Customer Service

• Establish and maintain excellent rapport with walk in customers
• Manage daily receiving, stocking, picking, packing, and shipping activities
• Ensure timely and accurate fulfillment of customer orders
• Maintain a clean, organized, and safe warehouse environment

Inventory Management

• Monitor stock levels and conduct regular cycle counts
• Reconcile inventory discrepancies and maintain ERP accuracy
• Coordinate with purchasing and sales teams to align inventory with demand

Computer Skills

• Oversee data entry and transaction accuracy in Oracle modules (Inventory, Order Management, Procurement)
• Generate reports and support audits or reconciliations
• Collaborate with customer service and accounting teams to ensure system integrity
• Place and track orders with vendors for replenishment
• Communicate delivery timelines and product availability to internal teams
• Support inbound logistics and vendor performance tracking
• Build and Encourage the team
• Supervise warehouse staff and delegate daily tasks
• Train team members on safety protocols, equipment use, and ERP procedures
• Conduct performance reviews and foster a collaborative work culture

Ownership Culture Engagement

• Participate in ESOP education and employee-owner meetings
• Promote shared success through process improvement and team accountability

Qualifications

• 3–5 years of warehouse lead or supervisory experience
• In Person Customer Service Background
• Proficiency in Oracle ERP systems and Microsoft Office
• Strong leadership, organizational, and communication skills
• Ability to lift up to 50 lbs and operate warehouse equipment (forklift certification preferred)
• Familiarity with safety regulations and inventory control practices

* We will be contacting qualified candidates by phone, text, and email.