Records Specialist

About Us

Dalton State College delivers a transformational education experience in a community serving more than 5,000 students through its two campuses and online programs. A member of the University System of Georgia, we provide access to high-quality bachelor's degrees, associate degrees, and career and teaching certificate programs that are responsive to regional and state needs.

Located about 90 minutes from Atlanta and 30 minutes from Chattanooga, Dalton State is nestled in the foothills of the Appalachian Mountains in northwest Georgia and is surrounded by abundant outdoor recreation opportunities. We attract students from 35 countries and 26 states. Approximately half of our students are first-generation college students. Dalton State is Georgia's first federally-designated Hispanic-Serving Institution (HSI); through this designation, we administer a Title V and a Title III HSI STEM Grant program that benefit all students.

Our mission and values undergird our commitment to creating a sense of belonging for all students and to ensuring their success. Dalton State was ranked #1 in the nation for Student Experience in The Wall Street Journal/College Pulse 2024 Best Colleges in the U.S. rankings and the #2 most recommended institution in the country in 2025. In addition, we are proud to have been recognized in 2024 as one of 75 "Great Colleges to Work For" by Modern Think, along with an Honor Roll distinction.

Job Summary

This position performs specialized duties in support of college registration and records management functions.

A complete application must include:

* Cover letter

* Resume

* List of three professional references: please include full name, job title, organization, phone number and email address, a brief description of relationship with reference. Include current and/or past employer.

Review of applications will begin on July 27, 2026. The position will remain open until filled.

Minimum hourly rate: $18.03/ hour

Benefits Include:

* Healthcare options

* Retirement option:
Teachers Retirement Systems (TRS)

* Tuition assistance

* $100 Well-being rewards

* 13 paid holidays

* Paid vacation and sick leave

* Paid parental leave

* Winter break (December holidays)

* USG Benefits

Responsibilities

Assists with student registration processes - 30%

* Processes schedule adjustment forms.

* Assists in registering students in special situations.

* Maintains and updates wait lists.

* Works at front counter first 2-3 weeks of each semester processing schedule adjustment forms, answering general questions, and maintaining lists required by Bursar and Financial Aid.

Processes student documents - 30%

* Scans student documents for processing and indexing.

* Processes transcripts.

* Processes a variety of student verifications.

* Prepares student correspondence.

Assists with processing waivers - 10%

* Downloads/receives waiver residency requests.

* Keeps spreadsheet of requests with documents submitted, timeline, and status or request.

* Works in conjunction with Registrar to review and determine eligibility.

* Communicates with students on status and if additional documents needed.

Assists with graduation - 5%

* Coordinates and assists with graduation ceremony preparations.

* Gathers items for graduation.

* Maintains inventory of graduation supplies.

* Evaluates and processes graduation applications.

Performs a variety of related duties - 25%

* Builds course schedules for eCore and eMajor courses.

* Maintains hard copy files and digital records.

* Assists in the preparation of the college catalog.

Required Qualifications

Educational Requirements

* High school diploma or equivalent required.

Required Experience

* More than one year of related experience is required.

Preferred Qualifications

Preferred Educational Qualifications

* Associates degree.

Knowledge, Skills, & Abilities

KNOWLEDGE

* Knowledge of student records management principles.

* Knowledge of college registration processes.

* Knowledge of academic grading and transcripts.

* Knowledge of computers and job-related software programs.

SKILLS

* Skill in decision making and problem solving.

* Skill in interpersonal relations and in dealing with the public.

* Skill in oral and written…