Agile Facilitator

Job Title

Agile Facilitator

Center of Excellence

Full Time

Dalton, GA

Lean Portfolio Manager

Our mission is to enhance well‑being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors.

Health One is guided by a cultural framework that embodies our values and drives our decisions. Our purpose is to care for people by connecting them to resources that help protect them in health related situations. To fulfill our purpose, we align our priorities to ensure each decision we make is ethical, empathetic, economical, and efficient. We care for people by being welcoming, authentic, truthful, consistent, and humble.

We are continuously looking for ways to improve our process and how we get things done.

The Agile Facilitator supports assigned agile teams in delivering value by facilitating effective ceremonies, helping remove impediments, and fostering strong collaboration. This role helps teams apply agile principles, stay focused on priorities, and improve flow and predictability of work. As a member of the Center of Excellence (COE), the Agile Facilitator also provides support for broader organizational ways of working through consistent practices, feedback, and partnership with key stakeholders.

• Facilitate core agile ceremonies (daily stand‑ups, sprint planning, retrospectives, and backlog refinement) across assigned teams.
• Support teams in adhering to agile principles and best practices.
• Identify and help remove blockers to keep work progressing efficiently.
• Partner with team members and leaders to support alignment on priorities and timelines for assigned work, escalating risks and dependency concerns as needed.
• Promote clear communication, accountability, and transparency within and across teams.
• Facilitate healthy conflict resolution and help teams address impediments, dependencies, and interpersonal issues that impact delivery.
• Help teams visualize capacity and plan realistic commitments to improve predictability and sustainable delivery.
• Provide support to the Center of Excellence (COE) team and key stakeholders as needed.
• Maintain regular and predictable attendance.
• Consistently demonstrate compliance with HIPAA regulations, professional conduct, and ethical practice.
• Encourage and promote Company culture throughout the organization.
• Perform other duties as may be assigned.

• Bachelor’s degree required with coursework in management, information systems, and business‑related fields.
• One to five years of experience in process improvement, Lean methodologies, or Agile frameworks; relevant certifications preferred (e.g., Lean Six Sigma (LSS), SAFe, and/or Scrum).
• Strong facilitation and stakeholder engagement skills.
• Healthcare and insurance background preferred.
• Working knowledge of Azure Dev Ops, Power Platform (e.g., Power BI, Power Apps, Power Automate), and Microsoft 365 tools (e.g., Teams, SharePoint, Excel, PowerPoint).

Prolonged periods of sitting at a desk and working on a computer. Moderate to significant amount of stress in meeting deadlines and dealing with day‑to‑day responsibilities. Must be able to drive a vehicle and travel during the day or overnight as required.

• 401(k) (4% Match, Immediate Vesting)
• Accident insurance
• Competitive salary
• Critical Illness Insurance
• Dental Insurance
• Employee Assistance Program
• Flexible Spending Account
• Health & Wellness Program
• Health Savings Account
• Life & AD&D Insurance
• Long Term Disability
• Medical Insurance
• Paid Time Off
• Pet Insurance
• Short Term Disability
• Vision Insurance

Drug screen and background check required.

Health One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status, or any other status protected by state or federal law.