Cashier​/Remittance Processing Representative

Position: Cashier / Remittance Processing Representative - FT

About Us


At Vitruvian Health, we serve with compassion. As northwest Georgia and southeast Tennessee's leading healthcare system, we are committed not only to the health of our communities, but also to the growth, support, and success of our team members.

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With over 80 points of access across the region, including Hamilton Medical Center and Bradley Medical Center, we offer the opportunity to be part of something bigger: a connected, mission-driven team changing lives every day.

Our core values, Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE), guide everything we do. We believe in empowering our people, celebrating differences, and delivering care that reflects the heart of our mission.

Join us and build a meaningful career where you're valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

JOB SUMMARY

Under the direct supervision of the Lead, Cashier/Remittance Processing, the Cashier receives and records payments from patients or responsible parties for hospital services rendered. This includes payments received over the counter and payments received in the mail. Payment can be made by paying with cash, check or credit card. The cashier posts the payments to the appropriate encounter and prepares receipts for over the counter payments.

Cashier maintains and balances the cash drawer. Cashier post and balances receipts daily and prepares bank deposits. Cashier is responsible for registering cash-related operations to make sure no error is made, payment processing, as well as results of transaction with customers. Cashier is responsible for receiving and maintaining records of patient valuables. The above is to be performed in the best interest of the hospital.

JOB QUALIFICATIONS

Education: Completion of a high school diploma required. College level courses preferred.

Licensure
:
None

Experience: Previous work experience in a position meeting and communicating with the public. Prefer 1 to 2 years cashiering experience, including knowledge of insurance payment methods and remittance advice processing with the ability to recognize appropriate adjustment/discount amounts is necessary.

Skills: Ability to work under conditions of frequent interruption. Poise, tact, and cooperation are necessary when dealing with the public. Attention to detail, initiative and judgment involved in classifying financial data appropriately and maintaining flow of work. Work must be completed very rapidly and accurately. Intermediate knowledge of Microsoft Outlook, Word. Proficient in Excel as this spreadsheet is used for daily balancing.

Must be able to demonstrate competence in basis math concepts.

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS

Must be able to work in a fast paced, high volume environment. Must maintain accuracy during periods of continued interruptions.

Full-Time Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Employer paid Short and Long-Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance