Communications Specialist

Job Purpose

The Communications Specialist supports the development, coordination, and execution of external communications for the Company. This role is heavily focused on professional writing, editing, and content development to ensure communications are clear, engaging, accurate, and aligned with the Company’s brand and messaging standards. The role also supports Public Relations and Media Relations efforts.

• Writes, edits, proofreads, and maintains organizational communications, documents, forms, templates, presentations, and materials
• Develops professional written communications for employees, leaders, brokers, employers, members, providers, and external partners
• Creates and edits internal communications including announcements, leadership messaging, newsletters, policy updates, talking points, and training materials
• Supports the development and maintenance of website content, social media messaging, marketing collateral, and digital communications
• Ensures all written materials are accurate, audience-appropriate, grammatically correct, and aligned with Company brand standards
• Coordinates communication projects from concept through review, approval, production, and distribution with oversight of the department’s Director and approval from internal clients
• Acts as a brand steward, ensuring consistency in messaging, tone, voice, and visual identity across all communications
• Collaborate with department leaders and subject matter experts to gather information to create clear stories, blogs or other written communication materials
• Assists with the creation and distribution of newsletters and other recurring communications
• As needed, supports communication efforts related to organizational initiatives, projects, training, events, and change management activities as they impact external audiences
• Conducts research to identify communication trends, audience needs, and opportunities for process or messaging improvements
• Plans, coordinates, and assists with in-person events, campaigns, and outreach efforts
• Supports printing, production, and distribution efforts for communication and marketing materials
• Coordinates timelines, reviews, approvals, and deliverables for communication projects
• Works efficiently and diligently to meet deadlines and manage multiple priorities simultaneously
• Contributes to workflow improvements and communication process efficiencies
• Assists with monitoring project expenses, invoices, and vendor coordination as assigned
• Collaborates with creative, marketing, and operational teams to develop effective communication materials and resources
• Maintains confidentiality and professionalism when handling sensitive organizational communications and projects
• Maintains regular and predictable attendance
• Consistently demonstrates compliance with HIPAA regulations, professional conduct, and ethical practice
• Works to encourage and promote Company culture throughout the organization
• Other duties as may be assigned

• Bachelor’s degree in Communications, English, Journalism, Marketing, Public Relations, or related field preferred
• Two or more years of professional communications, public relations and media relations, writing, marketing, or related experience preferred
• Strong professional writing, editing, proofreading, and verbal communication skills required
• Ability to write for multiple audiences and adapt tone/style appropriately
• Experience with Adobe Creative Cloud (specifically Photoshop, InDesign, Dream Weaver and Illustrator)
• Excellent knowledge of Microsoft Office (specifically Word, Excel, Publisher, PowerPoint, SharePoint, Planner, Teams, Outlook and One Note)
• Health Care industry experience preferred

Moderate amount of walking, sitting, and writing. Moderate to significant amount of stress in meeting deadlines and dealing with day-to-day events in the execution of job duties. Needs flexibility and adaptability to change. Candidate must be self‑disciplined and a self‑starter and able to work independently with a flexible work schedule. Must be able to drive a vehicle and day‑time/overnight travel as required.

• 401K (4% Match, Immediate Vesting)
• Accident insurance
• Competitive salary
• Critical Illness Insurance
• Dental Insurance
• Employee Assistance Program
• Flexible Spending Account
• Health & Wellness Program
• Health Savings Account
• Life & AD&D Insurance
• Long Term Disability
• Medical Insurance
• Paid Time Off
• Pet Insurance
• Short Term Disability
• Vision Insurance

HEALTHONE IS AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status, or any other status protected by state or federal law.