Retail Experience Lead — Customer Service & Team Coach
Job in
Dalton, Whitfield County, Georgia, 30722, USA
Listed on 2026-08-18
Listing for:
PetSmart
Full Time
position Listed on 2026-08-18
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Support, Retail & Store Manager
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service and upholds the company’s vision, mission, values, and strategy. This role drives the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results.
The position includes overseeing safety, store cleanliness, merchandising, and associate engagement, with opportunities to lead when Leaders are not present and to
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