Territory Manager, Soft Surface

Job Title:

Territory Manager, Soft Surface

A Territory Sales Manager is responsible for maintaining and increasing Shaw’s profitability and market share within a designated geographic area. This is achieved by building strong relationships with customers through knowledge, service, trust, and integrity, and by implementing major market programs, services, and sample placements.

• Conduct daily sales calls with existing customers, emphasizing the sale of soft surface flooring products, samples, displays, adhesive, and related floor products.
• Present products to retail dealers, designers, and end‑users while analyzing corporate lead reports.
• Sell and construct display racks weighing 50 lbs or more on a regular basis.
• Continuously prospect for viable new accounts and stay aware of developments within the assigned geographic area.
• Prepare reports of business transactions and sales volume, and communicate periodic sales reports outlining actual sales, goals, market conditions, and product needs.
• Analyze sales statistics from territory‑specific reports to formulate goals and assist dealers in promoting sales.
• Control travel and entertainment expenditures and sample budgets to meet budgetary requirements.
• Enter all customer interactions and key information into
• Sell and promote all residential products, including Shaw Floors, A/T, and Philly Commercial, and educate customers on these products.

• High School Diploma or GED required.
• Previous sales experience required.
• Ability to work with a diverse customer base in a friendly and respectable manner.
• Proficiency with a laptop computer and basic Microsoft Windows software, including MS Office.
• Physical ability to assemble and disassemble display fixtures, including lifting more than 50 lbs on a regular basis.
• Must use a vehicle capable of carrying sample boards (approved SUV or van). A minimum storage space requirement applies.
• Must reside within the Chattanooga, TN territory.

• Build Customer Satisfaction
• Initiate Action
• Deliver Compelling Communication
• Build Trusting Relationships

8‑hour non‑rotating shift, based on the calendar. Shift starts in the morning.

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Paid time off
• Parental leave
• 401(k) and retirement plans
• Product discounts for employees

Shaw Industries is an equal opportunity employer, including protected veterans and individuals with disabilities.