Housing Support Specialist; Community, Rehabilitation, and Wellness Program

Job Summary

The Housing Support Specialist completes case management duties associated with keeping the individual housed, such as initial and renewal packets, rent calculations, chart maintenance, etc. The specialist also provides support services that include skill building, peer supports, housing plans, transition applications, and other related services.

• Manage a caseload of GHVP, HCV, and/or HUD 811 participants
• Compile and submit initial and renewal packets to maintain rental subsidy payments
• Provide 1:1 support services per DBHDD provider manual service frequency
• Develop individual housing support plans: identify goals, address barriers, and establish approaches to meet goals, including identifying available services/resources
• Assist with housing application, search and move‑in processes
• Purchase initial household furnishings, deposits, and household goods for one‑time move‑in needs
• Develop housing support crisis plans
• Conduct safety and wellness checks
• Perform property unit inspections
• Provide early intervention to mitigate factors impacting housing stability (e.g., late rent payment, lease violations, tenant/landlord or property owner conflicts)
• Coach on relationship‑building with landlords/property owners, managers, and neighbors, and assist in dispute resolution
• Link with community resources to prevent eviction
• Coordinate initial and annual Housing Quality Standards (HQS) inspections
• Assist eligible individuals with applications for needed resources
• Serve as a liaison to landlords and property owners and educate on benefits of the programs and responsibilities of landlords
• Assist individuals in locating units that accept rental subsidy programs and identify properties that will accept the GHVP
• Transition eligible GHV participants to HCV after the initial year of GHV is completed or when requested by DBHDD and DCA
• Explain the rights, roles, and responsibilities of the GHV/HCV Programs, HUD, owner, and participant, including Equal Opportunity requirements to property managers, owners, and managing agents
• Collect, compile, and submit data required for program evaluation and grant reporting under contract; maintain accurate and detailed participant records
• Track all move‑ins and transitions and provide monthly reports to the Housing Support Program Manager for analysis
• Monitor regulatory changes and attend workshops, trainings, and seminars as deemed necessary for the job description
• Other responsibilities as assigned

• Health insurance through the State Health Benefit Plan of GA
• Flexible benefits such as dental, vision, life, critical illness, etc.
• Retirement plan with employer matching
• 4 weeks of paid time off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness