Bilingual Dispatcher; EN​/Korean — Shuttle Operations & Customer Care

Dalton, United States | Posted on 05/23/2026

Our Client is hiring a Dispatcher to monitor and coordinate shuttle operations in Dalton, GA.

Employment type:

Full-time. This role requires bilingual English and Korean communication for interactions with drivers and passengers/clients.

• Monitors shuttle locations and schedules using GPS tracking to support on-time performance.
• Maintain constant communication with drivers to provide route updates and instructions.
• Provide customer service in English and Korean for passenger/client inquiries, complaints, and requests.
• Respond to disruptions (traffic, breakdowns, accidents) and report incidents in both English and Korean as required.
• Maintain accurate daily logs of shuttle schedules and operational data.

• Fluent in both English and Korean; capable of professional verbal and written communication in both languages (required).
• Exceptional interpersonal skills; able to remain calm, polite, and clear under pressure.
• Proficiency with GPS tracking systems and basic MS Office (Excel, Word).
• Entry-level candidates welcome.
• 1–3 years of experience in dispatching, logistics, or customer service (preferred).
• Prior experience in shuttle operations dealing with clients (preferred).
• Strong problem-solving and multi-tasking abilities in a fast-paced environment (preferred).

• 100% company-covered health insurance: full coverage for Medical, Vision, and Dental insurance premiums.
• Retirement plan: 401(k) eligibility available after 1 year of employment.
• Paid Time Off (PTO): 11 days of paid vacation/sick leave per year.