Applications Lead; Epic Interoperability

* This role does not offer visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship (including CPT, OPT, TN or H1B).

** This role may be performed remotely. Candidates who reside within a reasonable commuting distance (approximately 50 miles) of the Oakland, CA or Alpharetta, GA offices may be required to work onsite 1-2 days per week based on business needs.

*** This role also requires up to 10% travel within the United States. Candidates must be able and willing to travel as business needs require.

The Applications Lead (Epic Interoperability) is responsible for the technical design, implementation, optimization, and ongoing support of Epic interfaces, APIs, and data conversion solutions, with primary ownership of Epic Bridges and the interoperability services that connect Epic with internal and external systems. This role balances approximately 50% hands-on technical work and 50% people leadership, providing deep integration expertise while managing and developing a team of interoperability analysts.

The Applications Lead oversees HL7, FHIR, web services, file-based, and data conversion work across the solution lifecycle and partners closely with application, infrastructure, security, data, operational, vendor, and trading-partner teams to deliver secure, reliable, scalable, and compliant exchange of healthcare information.

• Lead advanced Epic interoperability design, build, testing, implementation, and optimization efforts, serving as the primary owner for Epic Bridges and ensuring interface, API, and conversion solutions are scalable, supportable, secure, and aligned with enterprise standards.
• Act as the senior technical authority and escalation point for interoperability services, accountable for interface availability, message integrity, performance, error resolution, and long-term sustainability across Epic and connected systems.
• Balance hands-on technical responsibilities with people leadership by configuring and troubleshooting interfaces while managing and developing analysts responsible for Epic integrations, APIs, and data conversion activities.
• Establish and enforce interoperability architecture, governance, and design standards for HL7 v2, FHIR, C-CDA, REST and SOAP web services, secure file exchange, and related integration patterns in partnership with Enterprise Architecture, Infrastructure, Security, Data, and application teams.
• Lead the end-to-end interface lifecycle, including requirements discovery, workflow analysis, technical specifications, message mapping, build, unit and integrated testing, deployment, monitoring, and production support for clinical, operational, and business data exchanges.
• Provide technical leadership for Epic data conversions and migrations, including source-to-target mapping, data profiling, transformation rules, ETL coordination, validation, reconciliation, defect resolution, cutover planning, and post-load verification.
• Lead change and release governance for Epic interoperability services, coordinating upgrades, enhancements, certificate changes, vendor releases, downtime procedures, production deployments, and rollback plans to minimize disruption and operational risk.
• Provide day-to-day leadership, performance management, and mentorship to interoperability analysts, setting clear expectations for build quality, documentation, monitoring, support readiness, certification maintenance, and adherence to Epic and organizational standards.
• Drive operational excellence through interface monitoring, alerting, service-level metrics, root cause analysis, capacity planning, and continuous improvement of support processes, data quality controls, and incident response.
• Serve as a trusted partner to…