NURSE MANAGER

Nurse Manager

The Nurse Manager is responsible for assisting the Administrative Director in providing overall leadership and direction for the units or areas of responsibility, and for creating an environment that fosters collaboration among the team to achieve operational and clinical excellence. This will be achieved through the following activities:
Participates in the selection and development of staff to achieve high performance; performs all probationary and annual evaluations; works collaboratively with physicians to develop methods for improving the quality of care; works collaboratively with department leadership to achieve quality, fiscal and patient experience goals and expectations.

The Nurse Manager assumes responsibility and accountability for the quality of nursing activities and staff functions during the shift. Effectively directs nursing personnel and utilizes time, equipment and other unit resources to ensure the daily operation of the unit. Continually assesses care, monitors unit operations, and directs staff to make immediate changes to accommodate patient needs. Performs direct patient care, only when necessary, and within scope of practice

Principal Accountabilities Assumes responsibility and accountability for unit operations, including but not limited to:

• Patient Safety initiatives
• Quality standards and outcomes
• Patient Experience strategies
• Competency and clinical performance of nursing staff
• Productivity management

Oversees coordination of patient care, working with the Case Manager, as evidenced by:

• Identification of appropriate patient admission/discharge/transfer (ADT) at beginning and end of each shift.
• Identification and necessary facilitation care to accomplish the plan for the day
• Ensures preparation for and participation by nurses in Care Coordination rounds

Evaluates clinical performance of all unit staff under oversight of Administrative Director. Manages the unit based clinical competency program utilizing appropriate educational resources

• Assists with hiring decisions
• Oversees new hire orientation to maximize the orientee's learning experience. Assist the preceptor to find optimal learning situations.
• Facilitates developmental plans, as needed, to address opportunities to improve

Daily clinical observation of clinical staff's performance during and after orientation is finished, including review of documentation to ensure regulatory and quality standards are met. Continuous review of clinical competencies for key diagnostic categories, including, but not limited to:

• Core Measures (i.e. Stroke, SCIP, Immunizations)
• Harm indicators (i.e., CAUTI, CLABSI prevention)
• Pain Management
• Wound/Skin Care
• Restraints NPSGs
• Falls

Ensures floats, travelers, and registry personnel are oriented to unit routine. Serves as a resource and monitors their compliance with Seton patient care standards. Responsible, with Administrative Director, to assure optimal quality of care and patient satisfaction by:

• Making rounds on each patient every shift.
• Discussing patient satisfaction with patients and/or family members.
• Ensuring resolution of issues and communicating necessary information between shifts, staff, and units/floors.
• Coaching nursing staff to anticipate patient's needs by listening to patient/family concerns and providing explanations regarding care and treatment
• Assessing pain control of patient's and pro-active medication culture of unit.

Assists the Administrative Director to manage the unit communication process by:

• Identifying unit operation topics for staff meetings
• Utilizing communication book and Visibility Board (Vis-walls)

Manages appropriate patient care assignment based on the competency of staff, acuity of patient and continuity of care. Makes shift assignment at beginning of shift. Changes assignment as necessary to meet patient needs. Maintains working knowledge of daily patient care needs by listening to report and rounding of all patients on unit. Focuses on desired outcomes and critical data/events to facilitate unit operations.

Facilitates unlicensed assistive personnel to support patient care delivery for the assigned team.

Serves as a primary communication…