Specialist Sport & Outdoor

As a Specialist Sport & Outdoor at DICK'S Sporting Goods, you'll be a go-to expert for athletes and outdoor enthusiasts, delivering outstanding customer service and product guidance across key categories such as camping, fishing, hiking, and team sports. You'll engage customers on the sales floor, assess their needs, and recommend the right gear, apparel, and equipment to elevate their performance and outdoor experiences.

In this performance-driven, team-oriented environment, you'll help merchandise and restock product, maintain clean and compelling displays, and support inventory tasks like tagging and cycle counts. You'll operate POS systems, process transactions and returns accurately, and help resolve customer issues with professionalism and integrity. You'll collaborate closely with teammates to achieve store sales and service goals, contribute to in-store events and community initiatives, and continuously build your product knowledge through training.

This role is ideal for someone passionate about sports and the outdoors who enjoys a fast-paced retail setting, values inclusivity and teamwork, and is eager to grow their retail career within a leading omni-channel sporting goods brand.

Responsibilities

• Deliver expert guidance on sporting goods and outdoor equipment tailored to customer needs
• Provide exceptional customer service, greeting and assisting shoppers on the sales floor
• Maintain in-depth product knowledge across key sport and outdoor categories
• Merchandise and restock shelves, ensuring displays are visually appealing and organized
• Support inventory management, including tagging, cycle counts, and stockroom organization
• Demonstrate and explain product features, safety, and proper use to customers
• Process sales transactions accurately using POS systems and handle returns/exchanges
• Collaborate with teammates to meet store sales, service, and performance goals
• Assist with in-store events, clinics, and community engagement initiatives
• Follow company policies and procedures to ensure a safe, clean, and inclusive environment

Required Skills

• Customer service
• Retail sales
• Point-of-sale (POS) systems
• Product merchandising
• Inventory management
• Sporting goods product knowledge
• Outdoor equipment knowledge
• Cash handling and transaction processing
• Communication skills
• Team collaboration