Senior Sales Engineer - Modernization

We are looking for an energetic and enthusiastic Senior
Sales Engineer - Modernization to be based in Dammam, Saudi Arabia. In this role, you will proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONE’s order book and profitability.

What will you do?

• Proactively develops and creates customer relationships in his/her area of responsibility.
• Accountable for developing KONE position in his/her customer base or market area.
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of KONE team
• Documents the customer and contact information, maintains customer data.

• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets.
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety.
• Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information.
• Maintains full information of opportunities, tasks and visits.
• Timely and accurate reporting.
• Supporting the finance function in money collection.

• Bachelor’s Degree in Engineering or any relevant field.
• 5-7 years of experience in sales.
• Experience in Saudi market.
• Arabic native and excellent English communication.
• Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
• Ability to interpret and analyze customer needs.
• Passion for sales, with a proven track record and a strong customer focus.
• Excellent Arabic and English communication, presentation, and negotiation skills.
• CRM experience is preferred.