Telesales Representative

Responsibilities

• Handle incoming calls from customers and respond to inquiries professionally.
• Make outbound calls to potential customers to promote services and generate sales.
• Register new subscriptions in the system and follow up until completion.
• Follow up with existing customers to ensure service continuity and satisfaction.
• Coordinate collection and order processing with relevant internal teams.
• Handle different customer types (individuals, companies, shops, and institutions).
• Maintain accurate data entry and update customer records in the system.
• Resolve basic issues related to subscriptions or orders.
• Prepare and submit daily and weekly sales reports to management.
• Collaborate with internal departments to ensure smooth operations and service quality.

2–4 years of experience in telesales or indoor sales.

• 2–4 years of experience in telesales or indoor sales.
• Strong communication and persuasion skills.
• Proficient in Microsoft Office applications.
• Professional in handling customer interactions.
• Strong organizational and time management skills.
• Ability to work under pressure and meet targets.
• Good command of English is preferred.
• Must be comfortable working on-site full time.
• Experience in water companies or service-based companies is a plus.
• Familiarity with CRM systems is preferred.
• Strong follow-up skills and ability to close sales efficiently.