Sr. Analyst, IT

Copia Power ("Copia") is a Carlyle-backed energy and digital infrastructure platform that develops, constructs, and operates large-scale assets across the U .S. to accelerate the electrification and growth of the digital economy. Copia Power has over 2,600 MW of energy generation and storage assets in operation or under construction and is actively developing over 15 GW of grid-connected data centers supported by Copia’s portfolio of gigawatt-scale energy campuses comprising more than 25 GW of solar and storage and 7 GW of natural gas generation assets.

At Copia, we pride ourselves on a culture where sustainability is at the heart of everything we do. We are dedicated to making a meaningful impact on the environment, and we believe that achieving this goal requires not just hard work but also enjoying the journey. Our team thrives on connectivity, fostering strong relationships across all levels of the organization. Together, we combine passion and playfulness to drive progress and make a difference.

Copia is seeking a motivated and detail-oriented Sr. Analyst, IT to join our Information Technology team and contribute to our mission of delivering reliable and efficient IT services. The Sr. Analyst, IT will be responsible for supporting our IT infrastructure, managing IT projects, and providing technical assistance to our staff.

The Sr. Analyst, ITwill report directly tothe Director, Cybersecurity & IT working closely with Copia’s asset management, energy markets, legal, and finance teamsinan individual contributorcapacity.

• IT Support & Helpdesk Administration:
  Deliver responsive technical support for end users by diagnosing and resolving hardware, software, and network connectivity issues, while supporting helpdesk operations such as ticket management, ticket response, and employee/contractor onboarding and offboarding.
• System Administration:
  Assist in the administration of IT systems, including user account management, system updates, and security configurations.
• Project Management:
  Participate in IT project planning and execution, including the implementation of new technologies and system upgrades.
• Documentation & Standard Operating Procedures (SOPs):
  Create and maintain clear IT SOPs, process documentation, and knowledge articles; produce end‑user one‑pagers (FAQs/how‑tos) for common issues and repeat questions.
• Cybersecurity:
  Enforce cybersecurity best practices and policies, including managing security certifications and data access.
• Network Administration:
  Manage and troubleshoot network infrastructure—including firewalls, switches, and access points. Support physical network infrastructure work (cabling/patching, closets/racks as applicable), and new office deployments and upgrades. Monitor network performance, configure security settings, and respond to alerts to ensure a secure and reliable IT environment.

• Familiarity with Microsoft Office 365, including SharePoint, One Drive, and Outlook.
• Experience with network administration and security configurations.
• Ability to create technical documentation and standard operating procedures.
• Proficiency with tools and platforms such as Crowd Strike, Asana, Smartsheet, and Patch
  
  MyPC. Ability to quickly learn and administer SaaS platforms.
• Troubleshooting (Hardware/Software/Peripherals), experience troubleshooting and supporting end-user hardware and software, including peripherals such as monitors, docking stations, keyboards/mice, printers, and video conferencing/AV equipment. Network management experience (such as Cisco Meraki), including:
  • Monitoring and responding to security alerts, including rogue AP detections.
  • Optimizing wireless performance and implementing VLAN segmentation.
  • Configuring and managing firewalls, switches, and access points.
• Specific skills within Microsoft Entra and Intune, including:
  • Identity Protection:
    Implementing and managing identity protection policies to safeguard user accounts and sensitive data.
  • User Access Review (UAR):
    Conducting regular user access reviews to ensure compliance with security policies.
  • Conditional Access Policies:
    Configuring and managing conditional access…