Director of Sales and Marketing

Overview

We are seeking a dynamic Director of Sales and Marketing to join us at the Residence Inn by Marriott - San Juan Capistrano-Dana Point, CA.

Generation of budgeted top line revenue and RevPAR for the hotel through a successful revenue management strategy.

• Lead, train & mentor sales staff including hiring, coaching development, performance evaluations, disciplinary actions and terminations.
• Drive revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
• Develop sales action plans, forecast and evaluate trends to modify strategies that will enhance revenues.
• Ensure hotel participation in all brand revenue management initiatives.
• Assist in the production of the annual hotel business plan.
• Develop and maintain the departmental budget.
• Lead property revenue meetings to maximize revenue and profit in all areas.
• Ensure hotel credit procedures and audit guidelines are followed.
• Timely submission of required reports to General Manager, Regional Vice President and DDC Corporate Office.
• Maintain good rapport with local civic groups and companies.
• Develop and maintain good relationships with DDC Corporate Sales & Marketing staff.
• Other duties as assigned.

• Computer skills including word processing, spreadsheets, and familiarity with brand-specific property management systems.
• Excellent communication, presentation, organization, time management and listening skills.
• Analytical skills for measuring business potential and value to the hotel.
• Ability to interact with all levels of customers and hotel management.

• Interview, select and train associates
• Set and adjust associates’ pay and hours of work
• Direct the work of associates
• Appraise associates’ productivity and efficiency to recommend promotions or other changes
• Handle associate complaints
• Plan the work
• Determine techniques to be used
• Apportion the work among associates
• Determine materials, supplies, equipment or tools to be used or merchandise to be bought, stocked & sold
• Control the flow and distribution of materials or merchandise and supplies
• Provide for the safety and security of the employees or the property
• Plan and control the budget
• Monitor or implement legal compliance measures
• Direct the work of at least 2 full-time associates or their equivalent
• Authority to hire or fire other associates, or make recommendations on hiring, firing or promotion
• Develop sales action plans and forecasts and evaluate trends to modify strategies
• Develop and maintain departmental budget
• May deviate from established procedures to modify strategies that will enhance revenues
• Modify strategies to enhance revenues
• Assist in the production of the annual hotel business plan
• Lead, train & mentor sales staff including hiring, coaching development, performance evaluations, disciplinary actions and terminations
• Make independent choices to develop sales action plans and evaluate trends to modify strategies

• Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Manual dexterity and fine motor skills; occasional bi-manual tasks.
• Able to work overtime and irregular hours.

• Continually works in normal office conditions and in close proximity to others.

• Education:
  
  Bachelor’s Degree in Business Administration, Marketing or related field.
• Experience:
  
  Minimum 3 years hotel sales experience is required.
• Licenses/Certifications:
  
  Possess a valid driver’s license and be able to drive to customer appointments.