Product Manager - Product Line Inserter

Blue Crest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, and sorters and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be an industry and market leader in the mail space.

Although our manufacturing headquarters is based in Danbury, Connecticut, we are a global company with clients and team members in over 15 countries worldwide, including an expansive field service team comprised of over eight-hundred specialized field service technicians. Advancing our clients' operations to meet the demands of the future takes a great team and hard work.

We move quickly to creatively solve problems and implement change. Most of all we cherish our role as a trusted and innovative technology partner. We provide a supportive and inclusive working environment for employees where individuals can thrive, and teams can flourish.

Our Blue Crest culture is reflected by our core behaviors:
Innovation, Collaboration, Accountability, Resourcefulness and Enthusiasm (ICARE). It is with these behaviors in mind that we approach every customer, every idea, every product, and every employee, every day.

We are looking for a motivated and strategic Product Manager who has the following flowing through their veins: curiosity, innovation, passion, and a desire to make an impact.

You will contribute to the development and expansion of our insert solutions in the print and mail industry. In this role, you will connect market needs, customer requirements, and our engineering teams to create innovative products that improve and simplify mail operations.

• You will be responsible for identifying opportunities for products, product features, and new business
• Gathering continuous feedback from clients, sales, service, and partners
• Monitoring industry trends, translating them into clear business and technical requirements
• Adapting current products, services, and channels to adjacent markets for growth
• Driving new product development across hardware, software & prepare for successful launches

• Define and maintain the product roadmap, aligned with business priorities and market needs
• Work closely with sales, engineering, service, and marketing to prioritize and execute the product agenda
• Gather, synthesize input from clients, the market, internal teams; build best-in‑class solutions
• Define features, assess their value, translate them into clear specifications and requirements
• Develop user stories and acceptance criteria; ensure alignment with development teams
• Act as subject matter expert for assigned products
• Lead product launches including go‑to‑market, training, documentation, and events
• Monitor product performance, usage, and financial results; adjust as needed
• Measure product value and lifetime contribution to both clients and the business
• Identify and develop growth opportunities in core and adjacent markets
• Support Product Marketing on campaigns and market‑facing activities
• Program and project manage key initiatives

• Passion for building and improving products
• Strong interest in technology, innovation, and how things work
• Ability to turn ideas into execution and deliver results
• Solid analytical and problem‑solving skills, grounded in data
• Ability to see the big picture while managing details
• Strong communication skills; able to influence, align, and drive decisions
• Comfortable working across functions and taking ownership

• Bachelor’s degree in Business, Engineering, Technology or related field (preferred)
• 3+ years of experience in product management, product development, or project management
• Experience managing products across the full lifecycle (concept to launch and beyond)
• Client‑facing experience, including both executive discussions and technical conversations
• Strong understanding of data, analytics, and performance measurement
• Ability to work effectively in a fast‑paced environment with shifting priorities
• Experience working across teams including engineering, sales, service, and marketing

• Experience in managing vendors and partners with the ability to build and…