Receptionist - State Farm Agent Team Member
Listed on 2026-01-01
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep
Full Time in Danbury, CT
Replies within 24 hours
Benefits- 401(k) matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Bonus based on performance
- License reimbursement
- Training & development
- Competitive salary
- Flexible schedule
Our office is proud to be deeply connected with the immigrant community, reflecting the diversity of the customers we serve. We've been open for over 10 years, and I’ve been with State Farm for 20 years, building a strong reputation based on trust, dedication, and exceptional service.
Our team is a mix of experienced professionals who have been with me since day one and new talent eager to grow. We hold ourselves to high standards, always striving to provide top-tier customer service. We work hard, support each other, and enjoy celebrating our wins — whether through happy hours or team outings.
We're looking for go-getters who are committed, honest, and truly care about making a difference for our customers and our agency. If that sounds like you, we’d love to have you join us!
Role DescriptionTalline Carvalho Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customer needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish or Portuguese.
Compensation: $43,000.00 - $55,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighborsMake a difference in your community every day.
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Earn benefits and rewards that are second to none.
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