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Member & Provider Care Specialist (CCO
Job in
Danbury, Fairfield County, Connecticut, 06813, USA
Listed on 2026-08-22
Listing for:
Healthfirst
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Healthfirst is seeking a Service Agent to support Contact Center Operations, addressing member and provider inquiries and resolving issues across all lines of business. The role includes managing calls, emails, and chats in a multi-channel environment.
The candidate will work a flexible schedule including late shifts, weekends, and holidays, while maintaining high-quality service and KPI performance. Strong communication and Microsoft Office skills are required.
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