Mortgage Loan Originator Assistant; Bilingual

We are seeking a highly organized, detail-oriented Mortgage Loan Originator Assistant to support a nationally recognized, high performing, Mortgage Loan Originator.

This role is ideal for someone who thrives in a dynamic environment, enjoys working with people, and is fluent in English and Spanish. You will play a critical role in ensuring a smooth loan process from initial inquiry through closing, while delivering exceptional customer service to a diverse client base.

• Support the Mortgage Loan Originator with daily administrative and operational tasks, including scheduling client appointments, managing calendars, and other administrative tasks as required.
• Assist borrowers throughout the loan application process, ensuring a smooth and timely experience.
• Collect, review, and organize borrower documentation (income, assets, credit, etc.).
• Communicate with borrowers, real estate agents, attorneys and other third parties.
• Maintain accurate loan files and update CRM/loan origination system.
• Provide outstanding customer service in English and Spanish.
• Support marketing and referral outreach for continued sales pipeline.
• Ensure compliance with company policies and regulatory guidelines.

• Fluency in English and Spanish (spoken and written).
• Previous experience in mortgage, banking, real estate, or financial services preferred.
• Strong organizational skills with exceptional attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple files and deadlines simultaneously.
• Proficiency with Microsoft Office (Word, Excel, Outlook); CRM or LOS experience a plus.
• High level of professionalism and confidentiality.

• Experience working with loan origination systems (LOS).
• Knowledge of mortgage loan programs and documentation requirements.
• Customer service or sales support background.
• NMLS knowledge or willingness to learn (licensing a plus but not required).

Prysma Lending Group is a leading lender for the Latino community. Based in Danbury, CT, the company opened its doors over 20 years ago with a clear focus to help Latinos and other minorities realize the dream of home ownership. As one of the first TaxID (ITIN) lenders in the country, Prysma has helped thousands of Latino families with over 1.5 billion dollars in mortgages.