Fraud Detection Analyst
Listed on 2026-07-12
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Finance & Banking
Financial Crime, Banking & Finance
• Detects and prevents fraudulent activities by analyzing anomalous activity in near real-time environment
• Review transaction data from the real-time fraud detection system
• Place appropriate holds on accounts identified as having potentially fraudulent issues
• Contact customers by phone, mail and email to verify transactions
• Leverage fraud knowledge to communicate with customers, merchants, financial institutions, law enforcement and Bank personnel
• Ensure activities comply with applicable laws and regulations affecting fraud detection activities
• Communicate with customers, merchants and Visa personnel to authenticate customers
• Remain current on multiple fraud trends, threats, and imminent scams impacting the Bank’s portfolios
• Recommend changes to fraud detection system parameters to higher management
• Serve as primary fraud contact on all assigned cases
• Identify risk-related issues needing escalation to management
- Associate’s degree and a minimum of 1 year relevant work experience
- Proficiency with personal computers as well as pertinent word processing, database and spreadsheet software packages
- Experience or coursework in a financial crime or law enforcement related field
- Customer service experience
- Experience working in a team environment
- Proven analytical skills
- Experience communicating effectively with all levels of personnel
- Experience making decisions quickly and accurately as well as handling multiple tasks simultaneously
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