Manager, Finance & Banking

• Manage and mentor a team of Investor Services professionals
• Oversee end-to-end processing of investor subscriptions, redemptions, transfers, and other capital activity
• Ensure compliance with fund documents and regulatory requirements
• Serve as primary point of contact for a portfolio of institutional clients
• Address client inquiries, resolve issues, and build trusted relationships
• Ensure accurate and timely delivery of investor statements, capital calls, distribution notices, and other investor communications
• Monitor and enhance operational workflows and procedures
• Collaborate with fund accounting, legal, and compliance departments
• Track industry best practices, regulatory changes, and technological advancements
• Develop and implement Investor Services team training programs
• Participate in client due diligence meetings and present Investor Services capabilities
• Assist with management reports and metrics related to investor activity and team performance

• Bachelor’s Degree in Finance, Business Administration or similar field
• 6+ years’ experience in Investor Services or related field in the financial services industry
• At least 2 years in a leadership or supervisory capacity
• Excellent client relationship management skills with ability to communicate effectively with institutional investors
• Ability to manage complex projects and work effectively with corporate executives
• Excellent written, listening, and presentation communication skills
• Ability to manage and motivate a team
• Strong knowledge of fund structures and Investor Services Department functions, including AML/KYC compliance, FATCA, and CRS
• Strong understanding of investment vehicles, including private equity, hedge funds, and mutual funds, and associated investor servicing requirements
• Proficiency in investor relations software and Microsoft Office Suite, especially Excel
• FINRA Series 6 or 7 license preferred but not required
• Exceptional organizational skills and attention to detail
• Ability to work effectively in a fast-paced, deadline-driven environment
• Strong problem-solving and analytical abilities

Demonstrates strong leadership in managing and mentoring Investor Services teams while ensuring compliance with regulatory requirements and delivering exceptional client relationship management. Proficient in overseeing investor activities and enhancing operational workflows within the financial services industry.

• Investor Services Management
• Client Relationship Management
• Fund Structures Knowledge
• AML/KYC Compliance
• Microsoft Office Suite Proficiency

• Investor Services
• Project Management
• Fund Structures
• Investment Vehicles
• Regulatory Compliance
• Analytical Abilities
• Problem-Solving
• Team Management
• Presentation Skills
• Attention to Detail

• Communication Skills
• Organizational Skills
• Motivational Skills
• Listening Skills
• Interpersonal Skills

• FINRA Series 6 License
• FINRA Series 7 License

• Financial Services
• Private Equity
• Hedge Funds
• Mutual Funds
• Capital Activity
• Investor Communications
• Due Diligence
• Operational Workflows
• Regulatory Changes
• Best Practices

• Investor Relations Software
• Microsoft Excel