IT Business Systems Analyst

JOIN OUR TEAM @ AMPHENOL RF
, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next-gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us!

We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.

At Amphenol RF
, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.

We are seeking an experienced and knowledgeable IT Business Systems Analyst to provide ongoing support and guidance for our ERP/MRP/Financial System. The ideal candidate will have held a similar role, will have strong interpersonal skills, and the ability to design, create, and support new and existing applications and solutions. You will be responsible for generating and distributing key management reports on a daily, weekly, monthly, and/or as needed basis.

Frequent interactions with managers and employees are required as you will consult with various teams to train and provide guidance on solutions to help address their specific requirements.

• Provide Tier 1-2 support for ERP/MRP/Financial Systems
• Troubleshoot production support issues, including critical issue resolution and ticket handling from business users
• Manage user onboarding/offboarding, permissions and ERP/MRP/Financial System access
• Acquire necessary knowledge and understanding of the ERP/MRP/Financial System front-end applications to help resolve system complications for the user base

• Enforce access controls and security policies
• Support audits and compliance activities
• Acts as a primary advocate for the development of best practices and the appropriate use of customization, ensuring adherence to standards

• Partner with Sales Operations on process changes and tool adoption
• Work with Finance on reporting accuracy and audit requests
• Support Operations with order processing and system workflows

• Oversees all aspects of the ERP/MRP/Financial System, including back-end components
• Hardware, software, and operating system updates on the IBM i platform for Production and Test environments
• Maintain current applications and job control programs as well as transition to other applications where appropriate
• Creates and maintains comprehensive technical documentation for the ERP/MRP/Financial System (i.e., Production, Test, Disaster Recovery)
• Actively participates in ongoing design and architecture discussions.

• Support CRM related platforms (i.e., Hub Spot) for Sales users
• Support ERP and finance systems (i.e., Infor XA, Infor F9) for Finance users
• Collaborate with IT, developers, and end-users to review potential system enhancements, define requirements and ensure technical solutions meet business needs and system requirements
• Helps support and create applications and/or solutions for IBM Power Systems using native or external development tools and up to date programming techniques to ensure optimal functionality and sustainability

• Associate’s or Bachelor’s Degree in Information Technology plus five (5) years of related experience; or 10+ years of related experience.
• 3+ years of general experience in ERP/MRP/Financial Systems Support, EDI and Project Management. Experience with Infor XA preferred but not required
• 2+…