System Analyst

Overview

Epicor Experience a MUST. Manufacturing Experience Preferred. Onsite in Danbury, CT.

The System Analyst will be responsible for developing Epicor Kinetic dashboards, BAQs, and reports, as well as supporting Power BI analytics used by leadership and operational teams. The System Analyst will also assist with daily IT support functions, including troubleshooting user issues, supporting business applications, and helping maintain a reliable technological environment. This position requires strong analytical skills, familiarity with ERP data structures, and the ability to deliver practical reporting solutions in a manufacturing environment.

• We provide technology and supply chain solutions for the design and manufacture of precise fluid handling components for diagnostic and analytical instruments.
• We improve patient outcomes and help engineers, scientists, and doctors to solve the world’s toughest diagnostic and analytical challenges.
• We always act with intention and drive to achieve our purpose.
• Teamwork, collaboration, and diverse opinions make us stronger.
• We are unafraid to make timely decisions, and we empower our people to make decisions, execute them and move forward.
• We value people and take the initiative and hold themselves accountable.
• Challenging the status quo helps us grow. Look for and call out improvements.

• Design, develop, and maintain Epicor Kinetic dashboards, Business Activity Queries (BAQs), and SSRS reports.
• Translate business requirements into Epicor-based data solutions and reporting tools.
• Support the creation of operational and financial reporting used across manufacturing, supply chain, and finance teams.
• Optimize existing Epicor reports and dashboards for performance and usability.
• Assist with Epicor data validation and ensure data integrity across reporting outputs.

• Develop and maintain Power BI reports and dashboards leveraging Epicor ERP data.
• Build and manage data models, datasets, and visualizations in Power BI.
• Partner with business teams to create KPI dashboards and operational performance metrics.
• Support integration of Epicor data with other business systems where required.

• Serve as a functional support resource for Epicor reporting and analytics requests.
• Troubleshoot reporting issues and resolve data discrepancies.
• Document reporting logic, dashboard designs, and system configurations.
• Train business users on dashboards, reports, and self-service analytics tools.
• Provide front-line IT support to employees for hardware, software, and system issues.
• Troubleshoot user issues related to ERP, reporting tools, and general IT systems.
• Support onboarding/offboarding, including system access and workstation setup.
• Assist with printer, network, and workstation troubleshooting.

• Work with the IT team to maintain reliable systems and infrastructure.
• Assist with system upgrades, software deployments, and configuration changes.
• Document system processes, reporting structures, and IT procedures.
• Help maintain security and access controls across business systems.
• Identify opportunities to automate reporting and improve data accessibility.
• Assist with ERP system enhancements and upgrades related to reporting functionality.
• Recommend best practices for ERP reporting and business intelligence.
• Work as directed by manager.

• Report and take required action regarding injuries, incidents, medical, and accidents required by policy.
• Make the health, safety, protection of rights, and the development of all employees your primary responsibilities.
• Follow all agency safety/medical related policies and procedures.
• Follow fire evacuation and disaster procedures correctly and in a timely manner.
• Report unsafe situations immediately; ensuring safety is imperative.
• Report symptoms and signs of communicable diseases immediately.
• Report any incident that could potentially result in negative reactions from the community, law enforcement officers, and other agencies to the supervisor immediately.

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