MS Teams Rooms AV​/VTC Solution Engineer

Position Overview

At AIS, we are dedicated to providing employees with diverse opportunities to grow careers and supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as an Infrastructure Architect. The initial assignment will support the unique needs of our client as a Microsoft Teams Rooms AV/VTC Solution Engineer.

AIS is seeking an experienced Microsoft Teams Rooms AV/VTC Solution Engineer to support the end‑to‑end lifecycle of Microsoft Teams Rooms on Windows solutions across enterprise conference rooms and collaboration spaces. The role combines solution architecture, hands‑on implementation, administration, maintenance, and troubleshooting responsibilities. It requires traveling onsite to sites across eastern CT and RI up to 5 days per week during project rollout periods;

afterward, approximately 2‑3 days per week onsite for routine collaboration with stakeholders, training, maintenance, and troubleshooting.

• Assess business, functional, technical, and user experience requirements for Microsoft Teams Rooms deployments across huddle rooms, conference rooms, boardrooms, training rooms, executive rooms, divisible spaces, and specialty collaboration environments.
• Develop and maintain room design standards, reference architectures, hardware footprints, bills of material, implementation guides, support documentation, and operational procedures for Microsoft Teams Rooms on Windows.
• Administer and troubleshoot end‑to‑end Microsoft Teams Rooms solutions, including room compute, displays, cameras, microphones, speakers, DSPs, room controllers, switching, cabling, peripherals, and supporting infrastructure.
• Configure and administer Microsoft Teams Rooms systems, including room accounts, Teams Rooms device settings, Microsoft 365 integration, Teams Admin Center configuration, Teams Rooms Pro management, monitoring, telemetry, and device lifecycle management.
• Support implementation, installation coordination, testing, commissioning, cutover, acceptance, and turnover activities for Microsoft Teams Rooms deployments.
• Review floor plans, room layouts, wiring schematics, signal flow diagrams, equipment layouts, and as‑built documentation to validate that room designs are technically sound and operationally supportable.
• Troubleshoot Microsoft Teams Rooms, AV, and VTC issues related to audio quality, video quality, camera framing, microphone coverage, speaker output, device connectivity, room control, network performance, authentication, service integration, and user experience.
• Collaborate with AV engineering, network, identity, endpoint, security, facilities, workplace services, installation vendors, field technicians, and operations teams to ensure room solutions meet enterprise standards.
• Define and execute validation, testing, commissioning, and acceptance procedures for deployed Microsoft Teams Rooms environments.
• Support pilot deployments, proof‑of‑concept testing, prototype room builds, hardware evaluations, and technology refresh planning.
• Provide technical guidance to stakeholders, installers, field technicians, and support teams on Microsoft Teams Rooms standards, implementation patterns, troubleshooting procedures, and operational best practices.
• Maintain documentation and governance artifacts needed to support standardized deployment, controlled change, lifecycle management, and long‑term operational stability.

• Bachelor’s degree in Information Technology, Engineering, Telecommunications, Audiovisual Systems, Computer Science, or a related field, or equivalent practical experience.
• 6+ years of experience in AV, VTC, unified communications, collaboration engineering, or related technical architecture roles.
• 3+ years of direct experience architecting and deploying Microsoft Teams Rooms solutions in enterprise environments.
• Strong knowledge of Microsoft Teams Rooms on Windows architecture, configuration, deployment, administration, monitoring, and lifecycle management.
• Ability to travel to sites across eastern CT and RI and work onsite up to 4 days per week.
• Strong knowledge of Microsoft Teams,…