Senior Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Transform Facilities at JLL with your leadership experience as a Senior Facilities Manager on a technology client account.

Location:

Yorktown Heights, NY 10598

Work Schedule:

Onsite, M-F 7:00 AM - 4:00 PM

Reports to:

Regional Operations Manager

As a Senior Facilities Manager at JLL, you’ll take ownership of comprehensive facilities operations for a complex portfolio of commercial properties, ensuring exceptional service delivery that directly impacts our clients’ business success. In this strategic leadership role, you’ll orchestrate day‑to‑day building operations while developing long‑term facilities strategies that align with client objectives and industry best practices.

This is a mission‑critical position supporting 24/7 operations where uptime and reliability are paramount. You’ll lead a team of facilities professionals, manage vendor relationships, and serve as the primary point of contact for all facilities‑related matters. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and your expertise will be instrumental in creating environments where businesses and people can thrive.

This position requires a dynamic leader who can balance operational excellence with strategic planning, financial acumen with people management, and technical expertise with exceptional client service. You’ll be empowered to implement innovative solutions that enhance building performance, optimize costs, and deliver measurable value to stakeholders while maintaining the heightened operational standards required for research and development or data center environments.

• Oversee all aspects of facilities operations including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
• Manage critical infrastructure including redundant power systems (UPS, generators, automatic transfer switches), precision cooling systems, humidity control, fire suppression systems, and environmental monitoring systems
• Lead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellence
• Develop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost‑saving opportunities without compromising service quality
• Serve as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem‑solving
• Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime
• Implement and maintain rigorous planned maintenance schedules for critical systems with documented procedures, change management protocols, and minimal disruption to operations
• Ensure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelines
• Conduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively
• Perform critical infrastructure assessments, single points of failure analysis, and redundancy validation to ensure operational resilience
• Lead special projects including renovations, system upgrades, and sustainability initiatives from conception through completion
• Prepare comprehensive reports, presentations, and analytics that demonstrate operational…