Sr. Experiential Director (Payment Services Client

Agency: Octagon

Job Function: Production

Job Subfunction: Experiential and Events Production

Job Description: EXPERIENCES /Responsible for planning and executing event, experiential marketing, and hospitality-driven programs.

Our headquarters are in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (3 days week in office) in one of our office locations—Stamford, CT, New York, NY, Charlotte, NC, Chicago, IL or Atlanta, GA.

If you enjoy rocking out at a private concert, cheering on your favorite sports team and meeting world-renowned chefs, this position is for you.

You will provide overarching oversight across one Payment Services partner, ensuring consistency, accountability, and operational excellence across the full body of work. You will take on the most challenging and complex programs, oversee program management, and provide guidance to junior team members. The day-to-day includes leading event and activation logistics, driving execution of your programs, managing daily client communications, and helping ensure the team is consistently delivering against partner objectives.

While you’re coordinating these programs, you’ll assist in brainstorming new programs and spearhead budget management, helping to monitor financials and ensure budgets are managed accurately and efficiently. Given the continued focus on elevated hospitality-driven experiences, this role will bring a deep hospitality background and expertise in the guest journey to strengthen the team’s ability to design and execute best-in-class hospitality programs and elements across the board.

If you are looking for an opportunity with planning and executing events, activations, and hospitality experiences of all sizes alongside a team who find the fun in the chaos, this position is for you.

• Lead through all aspects of event and hospitality programming; from initial brainstorming through execution (on-site and virtual) and wrap-up
• Take on the most intricate programs, overseeing program management and supporting clear ownership across work streams
• Be the day-to-day client liaison across multiple programs, maintaining clear communication and proactive follow-through
• Develop tailored experiential and hospitality event strategic plans grounded in the guest journey
• Assist and/or manage numerous projects simultaneously, both large-scale custom experiences and smaller-scale events
• Oversee the management of materials related to individual events, including but not limited to digital programs, invitations, ordering of premiums
• Create and foster relationships with internal and external partners as well as outside vendors, properties, hospitality partners, and venues
• Spearhead program budgets, monitor financials, and ensure budgets are managed accurately and efficiently in partnership with the broader team
• Provide guidance to junior team members and help ensure consistent delivery of call recaps, deadlines, communications, and workstream management

Recognized as one of the "Best Places to Work in Sport", Octagon is the global sports, entertainment, and experiential marketing arm of the Omnicom Group.

We take pride in being Play makers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture s expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

• A passion and expertise in experiential program management and hospitality-driven experiences
• 9+ years of event, brand marketing, experiential, and/or hospitality experience
• Previous experience working in an event management setting, with direct ownership or lead responsibilities over complex programs
• Deep hospitality background and expertise in the guest journey, with the ability to design and execute…