Clinical Lead RN - Primary Care Dept; Danbury CT

Medical Practice RN Position

Medical Practice RN position in the Primary Care Department in Danbury, CT. Monday-Friday 7:00am-7:00pm, rotating 8-hour shifts

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities.

Northwell is New York State's largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better. When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital.

You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance. We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Northwell Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.

The Clinical Lead RN works with the clinical staff, physicians and advanced practitioners in the coordination of assigned staff, equipment and resources to facilitate smooth daily operational flow. They optimize patient care and direct and assist the assigned staff in their daily work processes. Span of Control to include RN's, LPN's and potentially MA's (Dependent on Practice Structure).

Responsibilities:

• Patient check-in, document chief complaint, vital signs, history, capture charges for provision of ancillary services, assists with the completion of patient summaries, medication/allergy, history forms, and obtain appropriate treatment consents.
• Administer and document injections, dispense and document medications as directed by physician/provider. Label and handle labs, paps, cultures, biopsies and other specimens, prepare laboratory and imaging requisitions.
• Assist with coordination of further patient care and follow-up and carry out tasks as directed by RN and/or physician/provider. This may include communication with patient, hospital, labs, imaging centers, pharmacies, physician offices, insurance plans.
• Independently manages patient triage calls and seeks out direction from providers as needed. Assists LPN's and MA's with triage disposition and assures documentation is reflective of the disposition.

Measures and monitors key performance indicators (KPIs) in conjunction with the Practice Leadership. KPIs include Growth/Financial Stability, Patient Experience, Operational Efficiency, Employee Satisfaction/Culture, Quality

Demonstrates clinical expertise and serves as a resource for the clinical staff.

Monitors inventory and orders medical supplies as requested by physicians as well as follow up on all outstanding orders.

Responsible for managing PTO requests and maintaining appropriate staff and provider schedules and levels.

Develops guidelines for prioritizing work activities, evaluates the effectiveness and modifies activities as necessary.

In collaboration with Medical Practice Nursing Education, mentors, orients, trains, educates and supervises clinical staff to improve competency and patient satisfaction using established workflows and policies.

Works in conjunction with Practice Manager, Medical Practice Nursing Leader and Human Resources for hiring, discipline, grievance management, performance evaluations, feedback and coaching to achieve optimal team performance.

Monitors all clinical workflows of office, addressing inefficiency of providers and clinical staff and formulates corrective action plans to achieve KPI's.

Holds monthly clinical meetings with providers and staff to review clinical KPI and implement/monitor process improvement plan.

Utilizes patient…