Retail Housekeeping Associate, Pearlridge - Flex
Listed on 2026-06-18
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Retail
Customer Service Rep
Job Overview
Primary responsibility for the Housekeeper is to make sure that the store is cleaned everyday for our customers. Other functions that this position may include distribution of merchandise bags and boxes and performing carry outs of purchase for customers. Perform other duties as needed.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Benefits- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Maintain customer service as the top priority
- Project a courteous and professional demeanor to all internal and external customers
- Cleaning and maintaining fitting rooms
- Picking up trash from registers, restrooms, offices, common areas
- Cleaning and re-stocking restrooms
- Dusting the sales floor (both high and low)
- Maintaining the carpets and tile floors
- Ensure that shortage prevention initiatives are executed
- Dependable attendance and punctuality
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- No Education Required
- 1-2 years direct experience
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Resourceful and able to adapt quickly to changing priorities
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements
- Position requires prolonged periods of standing/walking around store or department
- May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
- Ability to use equipment including ladder, vacuum, broom/mop, high-speed buffer, pushcart, hand truck
- Frequently lift/move up to 50lbs.
Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
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