Lake Compounce - Maze Host​/Stagehand; Phantom Fall Fest

Job Summary

A Maze Host/Stagehand provides guests with a safe and fun experience at each park house/maze attraction.

• Delight each guest by providing exceptional customer service, conveying a positive and friendly attitude, and engaging with guests in a fun and exciting manner.
• Ensure the safe and continuous operation of all House/Maze attractions.
• Complete a daily safety checklist before operation of the ride.
• Explain safety procedures to House/Maze attendees.
• Ensure that the number of attendees does not exceed maximum capacity.
• Effectively communicate with coworkers and guests to ensure safe and efficient operation.
• Assist guests in and out of the maze structures and cycle through the line efficiently while following all safety procedures.
• Accurately respond to guest questions in a friendly and professional manner.
• Maintain a clean and safe work environment.
• Proactively monitor assigned areas and quickly identify and report any safety hazards or other risks to the proper authorities.
• Ensure compliance with and enforce all park policies, procedures, and labor laws.
• Perform all other duties assigned by leadership.

• Friday, 8/28 – 5:30 PM to 8:30 PM: PFF Orientation & Scare Safety 101
• Sunday, 8/6:
  Makeup Training (Makeup Artists only)
• Tuesday, 9/8 – 5:30 PM to 8:30 PM:
  Scare Zone (Group Rehearsal)
• Wednesday, 9/9 – 4:30 PM to 7:30 PM:
  Daytime
• Thursday, 9/10 – 5:30 PM to 8:30 PM: mAlice and Blood craft (Group Rehearsal)
• Friday, 9/11 – 5:30 PM to 8:30 PM:
  Malignant, Med Evil, and Project Nightmare (Group Rehearsal)
• Wednesday, 9/16 – 4:30 PM to 7:30 PM:
  Daytime Dress Rehearsal
• Thursday, 9/17 – 4:00 PM to 9:30 PM:
  First Dress Rehearsal
• Friday, 9/18 – 4:00 PM to 9:30 PM:
  Final Dress Rehearsal
• Saturday, 9/19 & Sunday, 9/20 – Performance
• Saturday, 9/26 & Sunday, 9/27 – Performance
• Friday, 10/2;
  Saturday, 10/3;
  Sunday, 10/4 – Performance
• Friday, 10/9;
  Saturday, 10/10;
  Sunday, 10/11 – Performance
• Friday, 10/16;
  Saturday, 10/17;
  Sunday, 10/18 – Performance
• Friday, 10/23;
  Saturday, 10/24;
  Sunday, 10/25 – Performance
• Friday, 10/30;
  Saturday, 10/31;
  Sunday, 11/1 – Performance

• Must be at least 16 years of age to comply with child labor laws.
• Must be able to obtain working papers if under the age of 18.
• Must be able to work a flexible schedule, including evenings, weekends, holidays, and nights up to 12:00 AM.
• Must be playful, outgoing, friendly, and convey a positive, guest‑centric attitude.
• Must possess effective verbal communication skills and attention to detail.
• Must be able to follow direction, multi‑task, handle stress, and work as part of a fast‑paced team.
• Education:
  
  High School Diploma or equivalent preferred.
• Language:
  Ability to read, write, and speak fluent English;
  Spanish or other bilingual skills are a plus.

• Ability to stand, walk, and remain on feet for majority of the workday.
• Ability to occasionally stoop, twist, kneel, bend, crawl, or reach above shoulders.
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more.

• Frequent exposure to outdoor and indoor areas of the park.
• Subject to extreme warm or cold temperatures during the autumn months.
• Exposure to variable weather conditions: high heat, cold, direct sun, humidity, dust, rain, snow, and ice.
• Frequent interruptions, constant repetitive motion, high noise levels, flashing lights, strobe lights, and dark shadowy environments.
• Frequent exposure to heavily populated areas.

• Flexible schedule.
• Opportunity to cross‑train and learn unique skills across various departments.
• Free admission to Lake Compounce and all Palace Entertainment parks on your days off.
• Invitations to exclusive company‑sponsored employee events throughout the season.

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are treated equally and with respect.