Xfinity Retail Sales Consultant

Overview

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in innovative businesses and create career opportunities across locations and disciplines. We are at the forefront of change and move at a rapid pace, driven by our people who bring cutting-edge products and services to life for millions of customers each day.

We are seeking dedicated individuals to join Comcast Xfinity in a retail career where energy, curiosity, and passion meet opportunity.

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all interactions.
• Meeting or exceeding sales targets and improving customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify account statements and pay bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading service levels, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining expert-level product knowledge and understanding of competitive information.
• Contributing to a fun and competitive environment and connecting products to customers’ everyday lives.
• Adhering to retail operational policies and maintaining a consistent, professional store environment.
• Embracing on-the-job learning and customer-support culture to grow in a career with no limits.

• High School Diploma or equivalent.
• Ability to adjust to a flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store continuously.

Comcast provides best-in-class benefits, including Day-One eligibility. Perks include Medical, Dental, and Vision coverage;
Comcast XFINITY courtesy services in serviced areas; discounted tickets to Universal Resorts;
Paid Parental Leave;
Tuition reimbursement up to $8,000 for Full-Time employees;
Paid Time Off; and a 401(k) with up to 6% match. Additional compensation details are provided in our compensation summary.

Compensation details include Base Pay: $20.00, Total Target Compensation (Base Pay plus Targeted Commission): $27.69. Most sales positions are eligible for a Commission; most non-sales positions are eligible for a Bonus. Comcast is an equal opportunity employer (EOE/Veterans/Disabled/LGBT). We provide reasonable accommodation to participate in the job application or interview process and to perform essential job functions.

The application window is 30 days from the date the job is posted, subject to change.

Education:

High School Diploma / GED. Certifications (if applicable). Relevant work experience: 2-5 years. Comcast is an equal opportunity workplace. We welcome qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected status. You can explore additional opportunities at our company, NBCUniversal.