Group And Wedding Sales Manager

BASIC FUNCTION

The Ragged Mountain Resort LLC Group and Wedding Sales Manager is responsible for actively researching, promoting, booking, and coordinating business on a year-round basis. Group categories include but are not limited to weddings, ski groups, corporate functions, family functions, larger mountain events and youth groups. As part of the Resort team, the Group and Wedding Sales Manager attends industry trade shows representing Ragged Mountain Resort.

The Group and Wedding Sales Manager may be asked to attend local and regional events representing Ragged Mountain Resort.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

• Actively prospect new group business that supports the goals laid out in the marketing and sales plan for the Resort.
• Respond to group inquiries that come to the resort via the website, phone, email, referrals, and word of mouth within two business days.
• Work with group leaders to plan and coordinate all aspects of a group visit to Ragged Mountain. This includes but not limited to: tickets, lessons, rentals, lodging, F&B, meeting space, and on-hill events.
• Work with wedding couples and events leads to plan and coordinate the logistics for their event at Ragged Mountain. As an example this includes: site visits, on-site lodging, F+B options, picture packages, other event details, etc.
• Coordinate with all resort departments on group activities ensuring clear communication of event logistics and client needs and departmental accountabilities well in advance of event production.
• Be available throughout the day to check on the event and handle any questions or provide solutions as the day of event coordinator.
• Liaise with the group lead with pre-printed lift tickets, rental vouchers, etc.
• Responsible for reconciling group invoices and collecting all payments.
• Work with the marketing team to develop sales collateral and a sales strategy.
• Attend weekly team forecasting meetings.
• Attend seasonal orientation and employee training.
• Use wedding pro (or similar) tools to track leads, contacts and reports.

SUPERVISION RECEIVED

Administrative and functional supervision, direct or indirect of 15 employees.

SUPERVISION EXERCISED

Direction is received from the General Manager.

QUALIFICATIONS

• Business or marketing-related degree or equivalent professional qualification
• Wedding/event organization and group sales experience required
• Relevant product and industry knowledge
• Experience with relevant software applications including but not limited to Excel, MS Word, PowerPoint, Outlook, internet, and email communications
• Must be able to work in a team environment
• Must have strong written and verbal communication skills and be comfortable presenting in front of groups
• Must be able to ski or snowboard intermediate terrain
• Must be able to work a flexible schedule including weekends during the winter and evenings as group activity dictates.

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