Senior Zone Manager

Job Description Cadillac

Join the team redefining modern luxury and leading the industry's electric future. As part of Cadillac’s Sales Team, you’ll partner with retailers to deliver exceptional customer experiences, accelerate growth, and support a portfolio that combines luxury craftsmanship with cutting‑edge technology. This is an opportunity to influence the future of an iconic brand while working at the forefront of automotive innovation.

This is a field‑based position that requires up to 75% travel to dealerships within the assigned territory on a recurring basis. The selected candidate must currently reside within the territory or be willing to relocate to Danbury, CT, Northern New Jersey or a surrounding area approved by leadership within 60 days of the start date.

As a Sr. Zone Manager, you’ll be the driving force behind sales excellence across your zone. You’ll lead a high‑performing field team, build trusted dealer relationships, and execute strategies that fuel growth, customer satisfaction, and brand loyalty. This role leads a high‑performing field team, develops strategic plans to expand dealer market share and profitability, and builds strong dealer relationships. The position requires strong communication, negotiation, and decision‑making skills, with significant autonomy.

The Sr. Zone Manager also oversees support functions including product and technology training, accessories, financial services, business development, and dealer digital marketing strategy.

• Drive achievement of Zone Sales and Aftersales performance objectives
• Promote Local Market Association (LMA) alignment and effectiveness through dealer and agency partnership
• Lead communications that supports the brand's business priorities and go‑to‑market strategies
• Build and develop your team of DSMs through internal and external candidate interviews, coaching, and offer timely candid feedback on the associates' performance
• Analyze Zone‑level performance, market conditions, competitive activity, and dealer trends to identify growth opportunities and develop data‑informed strategies that improve sales, market share, dealer profitability, customer satisfaction, and dealer effectiveness.
• Champion a business development culture that drives sales growth and aftersales opportunities
• Promote dealer engagement and execution excellence in Tier 3 digital marketing initiatives
• Lead District Manager teams in optimizing inventory performance and turn rates
• Partner with the Accessory Distributor and Installer (ADI) to advance dealer and LMA accessory integration strategies
• Assist in development and implementation of Zone customer retention and conquest strategies
• Hold dealers accountable through disciplined business planning and action plans that drive sales growth
• Oversee the Zone dealer network while managing facility image program execution and compliance
• Champion overall Zone training performance and Sales excellence
• Champion a customer‑centric culture that places the customer at the center of every decision and action
• Administer dealer contractual agreements and ensure compliance with performance standards related to retail sales, customer satisfaction, profitability, and working capital
• Ensure effective adoption and utilization of dealership empowerment tools and resources

• Bachelor's degree in Business, Sales, Marketing or a related field
• 7+ years of experience in Sales, Marketing, or related fields with a proven track record of driving revenue growth
• 3+ years of experience leading, coaching, and developing a team highly preferred
• Strong automotive industry knowledge and business acumen, which may include sales, aftersales, service operations…