Supportive Case Worker

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Supportive Housing Case Worker

Since 1990, New Reach has been a dedicated leader in providing shelter, housing, stabilization, and support for children, families, and individuals experiencing homelessness or at risk for homelessness in the Greater New Haven and Fairfield County areas. We believe in empowering those affected by homelessness and poverty to achieve lasting independence.

Why Work with Us?

At New Reach, you will be part of a compassionate, innovative, and inclusive team that uses the most progressive approaches to inspire independence. You’ll play a key role in a transformative movement to end homelessness and food insecurity through prevention, support, and housing solutions that create long-term stability for those we serve.

Primary

Purpose:

In partnership with the Fairfield County Coordinated Access Network (CAN) and other community stakeholders, New Reach provides supportive housing services to individuals and families who, without supports in these critical times of transition and need, are at imminent risk of homelessness or are actively experiencing homelessness in the greater Bridgeport community. The services are provided primarily to low-income individuals and families experiencing homelessness and housing instability in the greater Bridgeport area, who are affected by significant and persistent mental health, substance use, or HIV/AIDS.

The housing caseworker acts as the first point of contact to provide support and advocacy, housing counseling, and community linkages with the ultimate goal of housing stabilization. Other populations or housing support services may be assigned as secondary purposes when needed.

Schedule: Monday - Friday, 35 hours per week, including a 30-minute paid lunch.

• Medical, vision, and dental
• Paid Time Off (PTO)
• (12) Paid Holidays (1) Floating Holiday
• Life Insurance
• Long-Term Disability

Join us and be part of a team that is charting a new path toward a world with fewer evictions, more stability, and lasting independence for all.

Requirements

Essential Functions:

• Accept referrals from local and regional sources including but not limited to 211, the Coordinated Access Network (CAN), community medical case managers.
• Complete program intakes, including initiating contact with referred households, description of program services offered, and a comprehensive, strengths-based assessment of needs to stabilize housing and health.
• Co-create person-centered goal plans with clients and other parties involved in services.
• Provide home and community-based case management services to address unmet housing and health needs through direct support, coaching, mentoring, crisis intervention, life skills training, advocacy, and linkages to community resources.
• Engage with property managers/owners to provide information on service components, advocate for housing rights, and mediate housing concerns effectively.
• Assist clients with stabilizing housing, including affordable housing search, tenancy skill building and responsibilities, fiscal preparedness for independent rent payment, and housing maintenance.
• Assist clients with identifying unaddressed needs and encourage an array of integrated support/services related to benefits, employment and income, education, housing, medical conditions, mental health, substance use, HIV, family and/or community-based support, and access to mainstream services. Refer and support engagement in appropriate services to meet the household’s needs.
• Work collaboratively and maintain positive, professional communication with program partners including client’s household members and natural support networks, property owners/managers, housing authorities, legal entities, and community providers to support housing retention and stability.
• Uti…