Collections Specialist Job in Danvers, MA
Listed on 2026-08-03
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Accounting
Accounts Receivable/ Collections, Accounting Assistant -
Finance & Banking
Accounts Receivable/ Collections
Collections Specialist
We are looking for a Collections Specialist to support audit-related collections activities for a Contract position based in Massachusetts. This role focuses on reviewing account balances, following established collection procedures, and helping maintain accurate documentation tied to billing and receivables. The ideal candidate brings a strong understanding of commercial and consumer collections and can work effectively in a detail-driven environment. Responsibilities include reviewing outstanding commercial and consumer accounts to identify collection priorities and support audit-related activities.
Contact customers regarding past-due balances, payment status, and billing questions while maintaining a detail-oriented approach. Maintain clear and accurate records of collection efforts, account updates, and supporting documentation. Reconcile account information by verifying invoices, payments, credits, and open balances. Assist with billing collection workflows to help improve consistency and readiness for audit review. Collaborate with internal teams to resolve discrepancies, clarify account details, and support timely payment processing.
Monitor collection activity against established procedures and escalate issues that require additional review.
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