Medical Receptionist-- VARDC

Contract: 13-week (extension and perm possibility)

Shift: Monday–Friday | 40 hrs/week | (7:00 AM – 3:30 PM)

A leading healthcare organization is seeking a Receptionist to support administrative and front-desk operations at a behavioral health detoxification facility. This role is responsible for creating a welcoming environment, coordinating communication, and ensuring smooth office workflow while supporting both staff and patients.

• Answer and manage multi-line switchboard, route calls, and take messages.
• Greet clients and visitors, notify staff of arrivals, and maintain reception area.
• Process client admissions, disenrollments, and documentation.
• Coordinate appointments and perform follow-up calls with patients as needed.
• Maintain and log medical records, including EMR documentation and incident logs.
• Notify clinical staff regarding medication deliveries requiring immediate attention.
• Monitor waiting area and elevate concerns to clinical leadership when necessary.
• Support general clerical tasks including typing, filing, and correspondence.
• Assist with client drop-off procedures following facility protocols.
• Provide additional administrative or support duties as assigned.

• High school diploma or GED required.
• Minimum 6 months of related administrative or customer service experience (healthcare preferred).
• Ability to work sensitively with individuals receiving substance abuse treatment.
• Strong communication, interpersonal, and conflict-resolution skills.
• Ability to maintain confidentiality and professionalism in a healthcare setting.
• Comfortable working in a multicultural environment with a strong customer service focus.