Administrative Assistant - Home Care Job Danvers area,Massachusetts USA,Administrative/Clerical

About Us

Since 1974 our agency has strived toward supporting individuals in making their own decisions and maintaining independence. We value a diverse, collaborative team and offer competitive salaries, generous vacation time, and a healthy work/life balance.

Work Culture

A refreshing culture that is supportive, collaborative, and encourages diverse perspectives.
A focus on innovation recognized for developing and implementing new programs.
Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
A satisfying balance between work and personal life, including a flexible workplace and wellness programs.

Benefits

Flexible schedule and hybrid work opportunities
Competitive salaries
Healthcare (medical, dental)
403(b) retirement plan with agency match
20 vacation days, 12 sick days, and 12 paid holidays
Social work licensing program and license renewal paid for RNs and social workers
Mileage reimbursement
Free parking
Employee referral bonuses
Employee assistance program
Tuition remission program
Agency-subsidized gym membership (on-site in Lawrence)
Commitment to promotion within the organization

Position Responsibilities

Provide critical administrative support to Home Care Case Management functions.

Collaborate with Home Care Management on program regulation changes; provide input and feedback on implementations.

Support management with updates and maintenance of forms and documents, both digital and paper.

Assist with creation of materials for presentations or trainings.

Participate in cross‑training and coverage between Switchboard and Home Care administrative teams.

Provide Switchboard coverage as needed, maintaining competency in operating the Switchboard and staying current on agency changes.

Provide coverage for reception functions, including greeting, signing in, and assisting visitors.

Perform programmatic administrative functions, including PT‑1 processing, intake calendar creation, care plan management, and MH/FEW applications.

Perform quality improvement tasks, including state time study management, surveying, and performance evaluation tracking.

Upload documents and consumer activities in the state consumer database.

Prepare packets and mailings and assist with special projects on a regular basis.

Participate in filing, file purging, and off‑site file storage preparation activities.

Monitor inventory of Home Care items and ensure purchasing replenishment.

Take and distribute monthly meeting minutes for identified meetings.

Cross‑train on general team functions and critical job functions to ensure adequate coverage when others are out of the office.

Attend all team, Home Care Department, and All Staff meetings and complete agency‑required trainings.

Other related duties as required.

Qualifications

Associate’s degree with one year of administrative assistant experience strongly preferred; high school diploma with at least five years of administrative experience may be considered.

Requirements

Proficient in Office 365; ability to master new procedures with minimal oversight; strong interpersonal and organizational skills; attention to detail; ability to prioritize, multitask, and work well in a fast‑paced team environment; prior experience with large client databases a plus.

Hours

37.5 per week

Pay Range

Actual rate of pay depends on factors including internal equity, experience, and qualifications. Pay range: $21.00 – $22.00/hour.

Diversity and Inclusion

Age Span is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work‑life balance.

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