Automotive Appraiser at Kelly Volkswagen Danvers, MA

We understand being a Collision Estimator is no easy task. So to show our teammates how much we value their hard‑work and their ongoing commitment we invite you to join our team at Kelly Volkswagen Inc where everyone participates in success.

• Very Competitive Pay
• Health insurance
• Paid Vacation / PTO
• 401(k)
• Growth Opportunity
• Opportunity for Paid Certifications and Training

• Estimate all drive‑in appointments and complete the review process with the customer.
• Open all repair orders in a management system, including two estimating databases, and maintain daily updates of repair plans and customer data.
• Use CCC‑1 estimating software to update repair plans daily.
• Provide post‑repair plan communication, including all vehicle status updates.
• Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice).
• Perform other related duties as assigned to ensure an efficient and effective repair process.
• Maintain current knowledge of job and technical skills, including OEM manufacturer’s repair processes.
• Perform work as outlined on repair estimates with efficiency and accuracy in accordance with dealership and factory standards.

• Auto collision repair experience required.
• Proficient in use of CCC‑1 estimating software.
• Strong communication and customer service skills.