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Manufacturing Customer Service & Orders Specialist

Job in Danvers, Essex County, Massachusetts, 01923, USA
Listing for: Backer Hotwatt
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 64000 USD Yearly USD 40000.00 64000.00 YEAR
Job Description & How to Apply Below

Backer Hotwatt, Inc. is seeking a Customer Service Representative to process orders received via email and telephone, respond to customer inquiries, and deliver exceptional service.

This role requires strong communication, attention to detail, and coordination with internal departments to ensure customer satisfaction. Responsibilities include providing timely quotes, processing orders/returns, updating customer records, and generating reports.

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